English-speaking staff, helpful and friendly. Room with breathtaking view. Convenient location near mall and train station. Plenty of food options. Easy access to tourist bus.

Nothing, all excellent.

Convenient location near waterfront, eateries, and shopping outlets. Spacious and comfortable rooms with breathtaking views. Very helpful and attentive staff. Easy access to train system for exploring Tokyo. Plenty of meal options nearby and amenities like a mall attached to the establishment.

Great views and diverse scenery from the room, including CosmoWorld, Yokohama city view, and harbor views. Convenient location with easy access to nearby shopping malls and subway station.

Additionally, there was a daycare facility located near the guest rooms, resulting in noise from parents, children, and crying babies. The hotel initially provided a lower floor room despite our request for a higher floor, but eventually moved us to another floor upon complaint.

Clean, modern, excellent views, convenient location, close to train system, plenty of meal options, nearby attractions, helpful staff, comfortable room

Hard to think of anything.

The Yokohama Bay Hotel exceeded our expectations with its excellent facilities and amenities. The breathtaking view from our room, comfortable beds, and well-appointed furnishings made our stay truly memorable. The staff went above and beyond to assist us, especially with my elderly mother in a wheelchair. The location of the hotel was perfect, with easy access to the mall and train station. we couldn't have asked for a better experience as a family.

The hotel felt like a home away from home, with no complaints whatsoever.

The bed was comfortable. The view from the room was beautiful. The staff were helpful and friendly. The facilities were great. It's connected to the Minatomirai station. It's also walking distance to Yokohama Redbrick. Cosmoworld is just outside the hotel. Sakura-dori offers a beautiful sakura view in spring.

No issues.

my recent stay in yokohama was absolutely magical thanks to bay hotel tokyu. the room had a breathtaking view of the bay area and cosmo clock, and the breakfast was delicious with a wide variety of options. the location was ideal, close to shopping centers and the metro station. it was the perfect romantic getaway.

Gym facilities were lacking.

We had a fantastic stay at a well-equipped hotel for our business trip. The room size was perfect, the amenities were great, and the view was amazing. The location was ideal, with easy access to trains and a connected mall with many dining options. The breakfast buffet was excellent, offering a wide variety of choices. The hotel staff was friendly and helpful, and the beds were comfortable. I highly recommend this hotel for a business trip.

The carpet needed cleaning, and there was an additional charge for using the swimming pool. Coffee was not provided in the room, and when we asked for sachets, we had to pay for them.

The hotel's location is perfect, with Minaminato and Sakuragicho stations nearby, making it convenient for exploring the city. It is also close to the shopping districts, offering plenty of options for dining and shopping. The rooms are spacious, clean, and comfortable, with a fantastic view of the bay. The staff is helpful and friendly, providing excellent service. The facilities, including the free mobile phone and early check-in option, are a great bonus.

The price may be on the higher side, especially for weekend stays.

The hotel provides a Handy phone for guests to use while exploring the city. The room was comfortable and had a good view. The toiletries provided were of good quality.

Limited choices for breakfast, with the same options every day. Lack of water bottle refills or new bottles provided after the first day.

Great view of the ferris wheel and bay from balcony. Well-equipped room with direct metro access. Club level offers delicious refreshments, faster check-in, and vouchers for breakfast. English-speaking staff helpful with distractions and dinner reservations. Convenient location near mall and train station. Will return to stay!

Comfy bed. Beautiful view. Helpful staff. Great facilities. Connected to Minatomirai station. Walking distance to Yokohama Redbrick. Cosmoworld outside. Sakura view in spring. Connected to Queens Square Mall and subway. Spacious rooms with balcony. Easy travel to Tokyo. Close to Pacifico. Friendly English-speaking staff. Direct bus pick up to Haneda Airport. Clean, bright, and spacious rooms. Good value for money.

This hotel is a luxurious venue, with exclusive amenities and excellent service. From the moment I arrived, I was impressed by the grand lobby and the friendly staff. The room was spacious, with elegant decor and exclusive room advantages. The Spa & wellness centre was a highlight of my stay, with a great massage and sauna experience. The Indoor swimming pool was crystal clear and the perfect temperature. The location advantages were obvious, with a short 5-minute walk to the subway station, while also being connected to a large shopping centre.

The only negative aspect I experienced during my stay at this hotel was the restaurant. While the in-room breakfast was delicious and had a great variety, the restaurant's menu was limited, with a higher price range.

The staff were incredibly nice and helpful, and the breakfast had a great variety of local and international options. The view from my room was amazing, overlooking the famous sights of the city. The location of the hotel was fantastic, with shopping areas and restaurants just a short walk away. The room itself was spacious, clean, and comfortable.

Can't fault the property in any way.

During my Christmas stay, I enjoyed some complementary facts like free chocolate and fruit in the room, and free Wi-Fi. The hotel has a great location, close to the subway station and shopping centers. Another advantage is that the room had a breathtaking view of the city and the bay.

The breakfast was expensive and not very good, most of the options were cold. , the gym and pool were not included in the price, and the fees were high.