I had a fantastic stay at this hotel. The location was very convenient, just a short distance outside the busy city center. It was perfect for exploring the area, as well as for transfers to the airport and visiting nearby offices. The hotel itself was beautiful, with a lovely garden area and a sparkling outdoor swimming pool. The staff were extremely friendly and helpful, ensuring that every need was taken care of. They even went above and beyond by assisting with conference materials and rearranging my airport transfer when needed. The rooms were well-appointed and comfortable, with all the amenities one could ask for. I was impressed by the professionalism and attentiveness of the entire staff, making this place truly memorable.

I would highly recommend this hotel to families visiting this venue.

The staff at Sarova Panafric Hotel made me feel like I was coming home. The restaurant offered excellent dishes, and Mary at the Flame tree restaurant provided great support. The food was delicious, and I didn't have to worry about what to eat or what to have for dessert. The hotel is also clean and well-priced, with almost new furniture. The room and toilet were very clean, and the service from the receptionists, Nickson, Christine, and Moren, was wonderful. The hotel also has exceptional hospitality, with crisp, clean facilities and helpful housekeeping. The turn-around time for food orders was great, and the portions were sufficient. The hotel provides a comfortable and welcoming environment.

Felt very welcomed and had no complaints.

I had a fantastic stay at this hotel. The cleanliness was impeccable, from the lobby to my room. The hotel facilities were top-notch, with a lovely dining area and a bar that had character. I appreciated the parking convenience and the transportation service that took me to various attractions in this city. The location was ideal, as it was close to the Flame tree restaurant and other local attractions. The breakfast selection was impressive, with a wide variety of delicious options. The staff was friendly, professional, and went above and beyond to ensure my comfort and satisfaction. Kevin, in particular, made my stay memorable with his attention to detail and little surprises.

Nothing I didn't like to be fair.

The personalized service at Sarova was exceptional. From the moment I arrived, I felt welcomed and well taken care of. The staff went above and beyond to ensure my comfort and satisfaction. The facilities were great, with a well-equipped gym and a lovely pool area. The bar staff, especially George, made fantastic cocktails. The restaurant staff, particularly Monica, provided excellent service during meals. it was a fantastic stay.

Our romantic escape was wonderful! The complementary champagne and chocolates were a lovely touch, and the rose petals on the bed were a nice surprise. The location was perfect, as it was within walking distance of everything we wanted to see and do. the view from our room was breathtaking.

The walls were quite thin, and we could hear our neighbors talking late into the night. the pillows were not very comfortable, and we both woke up with neck stiffness.

I recently had the pleasure of staying at this luxurious hotel and I must say it exceeded all my expectations. The location was perfect, situated in the CBD outskirts, making it convenient for me to attend the event I was in town for. From the moment I arrived, the staff provided me with exceptional service, ensuring that I felt welcome and at home. They were always available to assist with any requests or questions I had, from arranging a car hire to providing helpful recommendations for nearby attractions.

In conclusion, I highly recommend this place to anyone looking for a luxurious and comfortable stay. The staff's hospitality and attention to detail truly made my stay memorable, and I cannot wait to return in the future.

I had a fantastic stay at this hotel. The staff members were incredibly hospitable and provided excellent service. They went above and beyond, even when things didn't go according to plan. The rooms were quiet and well-designed, and the furniture looked almost new. The cleanliness of the room and bathroom was impeccable. The hotel facilities, including the pool, were great. The location was very central, making it easy to explore the city or go on safari. The breakfast exceeded my expectations, and the menu offered many delicious options.

Didn't dislike anything about the property.

My recent stay at Sarova was fantastic! The hotel location was perfect for exploring the city. The rooms were clean, updated, and had everything I needed for a comfortable stay. The staff were attentive and provided excellent service throughout my visit. The breakfast spread was delicious, with a variety of options to choose from. I had a great experience at Sarova and would definitely recommend it to others.

I had a fantastic stay at this hotel. The staff were excellent - welcoming, friendly, and always willing to help. I especially want to mention Bryan, Millicent, and Leonard, who made sure I felt well looked after. The hotel's location was perfect, right in the middle of the city, making it easy to get around. Despite being near some construction projects, the hotel was surprisingly peaceful. The cleanliness of the rooms and the hotel facilities were top-notch. The breakfast spread was impressive, with a wide variety of juices, fruits, and pastries to choose from.

There was nothing I didn't like.

The hotel's convenient location near the international airport and CBD made it easy to navigate the city. The staff were extremely friendly and accommodating, always going above and beyond to ensure a pleasant stay. Plus, the room was clean and comfortable, providing a cozy retreat after a long day of business meetings.

The noise level was a bit high, which occasionally disrupted my ability to focus and relax. However, I am confident that the hotel will continue to work on improving the overall comfort and tranquility of the stay.

Friendly staff, early check-in, convenient location, clean facilities, good security measures.

Nothing not to like.

I recently stayed at a hotel in Nairobi and I was impressed by their exceptional service. Upon my arrival, I was greeted with a warm welcome and they kindly allowed me to check in early. The staff members were friendly and always ready to assist with a smile. The room service was efficient and the hotel even had plans to expand to cater to more travelers. The amenities in the room were satisfactory, although the only downside was the small size of the toilets. However, the food at the hotel's restaurant was exceptional, especially the Indian dishes and seafood options. I am looking forward to staying at their other properties and I highly recommend this hotel to everyone.

I'm amazed by the staff at this hotel - their friendliness and willingness to go above and beyond to make our stay enjoyable. The location is also great, with plenty of options nearby for a bite to eat. The room was clean and comfortable, and the bathroom was well-maintained. The breakfast was delicious, with a wide variety of options. The hotel also has a heated swimming pool and a spa, perfect for relaxing after a long day.

There were some construction works happening during our stay which caused some noise disturbance.

The hotel is conveniently located close to the city center, making it easy to explore other establishments in the area. It is situated in a quiet neighborhood, providing a peaceful retreat after a tiring day. The rooms are clean and spacious, with excellent housekeeping ensuring a comfortable stay. The staff is friendly and welcoming, ensuring a pleasant experience. The breakfast offers a variety of delicious options, and the pool area provides excellent service.

The check-in process can be improved to avoid delays and provide accurate information.

As youngsters, we loved the vibrant Sunday brunch with delicious global cuisine and the incredible live band playing popular hits from different eras and genres. The gym was fantastic, offering a refreshing workout experience with attentive staff. Exploring the beautiful grounds with avocado trees, tall palms, and colorful flowers added to our relaxing stay.

We felt at ease throughout our stay, with the staff always going above and beyond to ensure our comfort and satisfaction. Nothing was too much trouble for them.