Our stay at Fiesta Americana was amazing. The staff was friendly and accommodating, going above and beyond to assist us during our emergency situation. The rooms were comfortable and well-appointed, and the lobby bar and restaurant served delicious food. The buffet breakfast was the best I've had in any hotel, with a great variety of options. The location was also convenient, with easy access to everything we needed in the city.

No complaints, everything felt good.

Swimming pool closed unexpectedly. Watch was found in room. Staff friendly and helpful, except for one night shift employee. Manager refunded one day's stay. Rooms nice, breakfast buffet excellent. Convenient location.

Friendly staff, good location, honest and helpful front desk, overall good hotel.

Nothing at all.

As a budget traveler, I appreciated the tremendous staff and their elegant service. The hotel was conveniently located near my destination and had reliable taxi service to the airport. I was grateful for the honesty of the hotel staff when I forgot my watch in the room. The front desk personnel were friendly and helpful during the day.

Felt truly taken care of, no complaints.

Secured parking available with shade for multiple cars and lovely lobby. Recommended for business, family, and leisure stays. Staff is accommodating, forthcoming, and friendly. Rooms are neat, and VIP area is comfortable. Excellent and delicious buffet breakfast.

The staff was friendly, accommodating, and helpful. The rooms were nice and the buffet breakfast was excellent. The location was convenient.

Nothing, all excellent.

Great location, clean rooms, friendly staff, excellent service, good breakfast.

Can honestly say there wasn't anything not to like.

I had an excellent stay at this hotel. The staff were friendly and very accommodating. They went above and beyond when I had to check out early due to an emergency, even refunding me for the extra day. The rooms were very nice and the lobby bar and restaurant were great. The buffet breakfast was the best I've had in any hotel in Mexico or the States. The location was perfect, near everything I needed and not too far from the airport.

Not one thing.

The renovated room was worth the upgrade, and the breakfast buffet was excellent with attentive service. The staff changed my room to a quieter one upon request, and I appreciated the contemporary design. I recommend this hotel.

I recently stayed at this luxurious hotel and I must say, I was thoroughly impressed. The location was perfect, being close to everything I needed in the area and not too far from the airport. The staff provided exceptional service, from the moment I checked in to the moment I checked out. The room service was prompt and efficient, and I especially appreciated the option for dry cleaning and laundry services. Additionally, the hotel offered tours and ticket assistance, making it convenient for exploring the city. The room itself was well-appointed and had all the amenities I needed, including ironing facilities, air conditioning, and a mini-bar. I loved the cozy sitting area and the terrace, which provided a nice view of the surroundings. The bathroom was spacious and had a bathtub, along with complimentary toiletries. The television and alarm clock were nice touches as well. I was extremely satisfied with my stay at this hotel.

In short, I highly recommend this hotel to anyone.

Friendly and attentive service, delicious breakfast, spacious and comfortable rooms. Our stay at Fiesta Americana was delightful. We enjoyed sipping cocktails in the cozy lobby bar and the reliable wi-fi. Although there was some noise from the street, we would still choose to stay here again. I highly recommend this hotel.

The room was clean and well-maintained, and the location of the hotel was ideal for exploring the city. I also appreciated the friendly and helpful staff who were always available to assist with any questions or concerns. Additionally, the hotel offered a wide range of amenities such as a gym and swimming pool, which added to the overall enjoyment of my stay.

I was disappointed that breakfast was not included in my reservation, even though it was initially stated. This resulted in an unexpected additional expense.

The hotel is conveniently located near the airport and close to various amenities in the city of Hermosillo. The spacious and comfortable rooms offer a comfortable stay for guests. The service provided by the staff is exceptional, with their hospitable and attentive nature making guests feel welcome. The breakfast served is delicious, and the dining experience as a whole is of high quality. The facility itself is beautiful, adding to the overall first-class experience.

The hotel had outstanding staff who made me feel incredibly safe and secure. The facilities were clean and well-maintained. The parking area had a guard and shade available, providing extra security for my car. Additionally, the location was convenient, making it easy to explore the city and get to my destination. The hotel also had a decent bar and offered breakfast, although it required an additional fee. the staff, safety, cleanliness, and convenient location were the best aspects of my stay.

Almost perfect, but there were slight issues.

The staff were friendly and helpful. The location was convenient. The bed was comfortable and the sheets were great. The VIP area upstairs was acceptable. The building had an older feel, but the elevator functioned well.