Clean and comfortable rooms, variety of places to eat, welcoming and helpful staff, great access to the beach, large facility with various amenities, attentive wait staff.

All good.

Beautiful resort, convenient tram. Clean and comfy rooms. Free drinks at beach bar. Friendly staff. Great beach and entertainment options.

We had a fantastic time at a beautiful resort in the Caribbean. The pools were amazing, and there were many choices between the bars and restaurants. We loved the private beach, and the rooms were cozy and comfortable for our stay. Overall we highly recommend Princess for a tropical getaway.

The facilities, friendly staff, villas with private pool and beach access, abundance of wildlife, great location with shuttle to town.

Nothing to dislike.

The grounds were beautiful and well-maintained. There were various pools to choose from, providing a lot of options for relaxation and enjoyment. The location was great, with easy access to nearby attractions and activities.

The wifi service was slow and poor, definitely in need of improvement. Transportation to and from the airport was not included, which was inconvenient.

The resort is big, but not impersonal. Beautiful gardens and a pleasant walk to the beach. Shuttle available. Spacious and clean rooms with pool access. Good food at individual restaurants. Excellent pool entertainment and nighttime shows. Helpful staff.

Felt privileged, nothing was too much trouble.

The food selection exceptional, helpful staff, large rooms, immaculate grounds, all inclusive drinks at poolside.

Nothings.

This hotel is located right by the beach, offering a fantastic view and easy access to the Beach Club. The rooms are kept extremely clean, with a nice touch of having a whirlpool bath or a fan for added comfort. The staff provides excellent service and the basic amenities are well-maintained. Additionally, the breakfast at the buffets offers a wide variety of options, ensuring a satisfying start to the day.

The WiFi signal needs improvement throughout the hotel.

This hotel is located right by the beach, which is amazing. The rooms are cleaned brilliantly and come with basic amenities like WiFi. The breakfast is great too, with a good variety of food and drinks.

All in all, everything was ok during my stay.

The best aspects of our stay at this hotel were the fun and lively atmosphere of the pools, the abundance of shaded seating available on the beach, and the incredible foam party that we had the opportunity to experience. We were also impressed by the picturesque beauty of the resort, which exceeded our expectations compared to other all-inclusive resorts we've stayed at previously.

Nothing not to love.

I recently stayed at the Grand Riviera Princess in Playa del Carmen for a week-long vacation. The hotel exceeded my expectations in many ways. The hot showers were a delight after a long day of exploring. The well-maintained grounds made for a picturesque setting. The staff was always friendly and accommodating, and the food selection was impressive. The clean rooms with daily stocked refrigerators were a nice touch. The resort's size was never an issue, thanks to the helpful employees who whisked me around in golf carts.

Can't recommend highly enough this hotel.

The hotel had fantastic facilities, including spacious rooms and a beautiful, well-maintained property. The cleanliness of the hotel was also impressive, with clean walking paths and a pristine beach. The staff were friendly and always eager to assist.

Nothing really. We had a few days to try out this all-inclusive resort and it exceeded our expectations. We will definitely be avoiding resorts like this in the future.

Beautiful property, clean rooms, and multiple pools. Delicious food at buffets and alacarte restaurants. Friendly and helpful staff. Great entertainment options. Will definitely return.

Had a wonderful Easter holiday at this resort. The pools were amazing, and the beach access was a big plus. The staff were friendly and helpful throughout our stay. The grounds were well-maintained, and the rooms were clean and comfortable. It was also great to have a daily restocking of the mini fridge.

The food at the all-inclusive restaurants was not very good. The resort is quite big, so if your room is far, you may have to wait for a cart to take you.

We loved the spacious rooms and variety of dining options. The food was delicious and the drinks were amazing. The daily activities and entertainment were fun, and there were plenty of pools to choose from. The staff provided great customer service, and check-in was a breeze. The beach, although a bit of a walk, was worth it with its massage tables, cabanas, and bar. The Platinum Villas room was a great choice as it provided access to all the top features of the resort. we had a blast and will definitely be returning!

Felt very homey, nothing to complain about.