Great location near the Zocalo. Clean rooms and updated bathrooms. Friendly staff. Amazing breakfast with a view

Was all great, except.

Quiet place, okay mattress, good shower. Safe building, great location.

For the price we paid, we got great value and a comfortable room at Hotel Gala. The location was perfect, right in the center and close to everything we wanted to see. The staff treated us well and were very helpful during our stay.

Menu for breakfast could use improvement, especially the coffee.

The hotel is in a fantastic location, right in the city center and close to the cathedral and the bustling city center. The rooms are clean and the bathrooms are updated, providing a comfortable stay. The service is friendly and helpful, and the breakfast offers a variety of options. The hotel also offers beautiful views of the city from certain rooms, allowing guests to enjoy the scenery.

There were some noise issues from the atrium area, which affected the overall tranquility of the stay.

I recently stayed at this luxurious 4-star hotel in the heart of the city. The location was perfect, right in the center of everything. It was so convenient to be able to explore all the nearby attractions and not have to worry about transportation. Plus, the hotel was situated in a secure area, which gave me peace of mind.

I highly recommend this place to anyone looking for a luxurious and comfortable hotel experience.

We had a fantastic stay at a charming hotel in a great location. The building had a quaint atmosphere and our room was spacious and comfortable. The staff was incredibly helpful and made our experience even better. The hotel was surrounded by many good restaurants, making it convenient for dining options. I highly recommend this hotel.

My recent stay at Hotel Gala was fantastic. I was in town for sightseeing and stayed for three nights. The hotel staff was incredibly friendly and helpful, even when our reservation was cancelled upon arrival. They quickly found us a similar nearby property and made sure we were well taken care of. The location of the hotel is ideal, being centrally located but not noisy. I loved the charming building and the comfortable room, complete with a great bed and shower. The wifi worked well, and the breakfast on the rooftop with its stunning view was a refreshing start to each day.

I would recommend this hotel.

gala exceeded our expectations once again during our recent stay in puebla. the location was perfect and the hotel staff was incredibly helpful and friendly. the room was clean and comfortable, and the daily cleaning service was a nice touch. we were very pleased with our stay at gala and will definitely return if we visit puebla again.

No elevator available.

Clean and spacious rooms. Helpful and friendly staff. Convenient location near tourist attractions. Beautiful and safe hotel.

Nothing for me.

We enjoyed the nice and friendly staff who were always willing to help us. The hotel's location was perfect, within walking distance from the main square and other key attractions. One of the best aspects was the breakfast on the rooftop, which had a great view and was very refreshing, and we also appreciated the complimentary fruits in the room.

We stayed at a hotel just a few steps away from the Zocalo, and the location was perfect. The staff at Gala were friendly and welcoming, providing excellent service. Although breakfast wasn't included, we didn't mind paying for it, especially since it was served on the rooftop with a breathtaking view. We really enjoyed our short time at the hotel before continuing our journey to another state. The interior of the hotel was nice, and being so close to the city center was a major plus. We felt safe walking around and exploring the main areas without the need for a car. Plus, there was a great taco place right across from the hotel.

Didn't dislike anything about the property 😊

I had a fantastic stay at this charming hotel in the heart of the city. The location was perfect, just a block away from the main square. Despite the language barrier, the staff made an effort to be helpful and accommodating. The hotel was clean, comfortable, and quiet, allowing for a peaceful night's sleep. I was impressed by the beautiful old building and the high ceilings in my room. The modern bathroom with a stall shower was a nice touch. Additionally, the valet parking service was efficient and convenient.

No complaints.