radisson blu surpassed my expectations, offering a premium and tranquil stay amidst the bustling city. the location was ideal, the rooms were quiet with responsive ac controls, and the staff went above and beyond by surprising my partner with a birthday cake.

service incident with restaurant staff

I recently stayed at a hotel in Lagos and had a mixed experience. The location of the hotel was great, with beautiful views of the lagoon. The room itself was well-designed and had a pleasant fragrance. Breakfast was satisfactory, with a good buffet spread. Despite some issues with the water cleanliness and noise isolation between rooms, the overall stay was comfortable. The staff were friendly and responsive to maintenance needs, addressing problems promptly.

The hotel lacked complementary experiences for guests celebrating their birthdays during their stay.

This hotel is located in a prime spot on the edge of a body of water, and close to many places on Victoria Island. Guests can enjoy a lovely view of the lagoon from some of the rooms, and the ocean is only a short distance away. The rooms are clean and come with bathroom amenities that are of a high standard. The breakfast is varied and of good quality.

One downside to this hotel is that some staff members may not always provide accurate information.

I had a fantastic stay at this hotel. The breakfast was enjoyable with a variety of options. The staff were friendly and helpful. The view from my room was beautiful. The hotel facilities were great, including a fully equipped gymnasium and a lovely balcony for taking pictures. The location was accessible, cool, and very organized, being located in downtown VI, the business district.

Nothing, no complaints at all.

Breakfast accommodates local and continental cuisine, offering clean rooms in a serene location with top-notch customer service. Staff are genuinely helpful with handling unexpected situations that arrive during guests' stay.

My stay at Radisson Blu was delightful! I appreciated the efficient check-in process and the comfortable and modern room. The breakfast buffet had an expansive selection and the staff were attentive to my needs. I would recommend this hotel to anyone visiting the area.

Great Location, Excellent Staff, Delicious Food, Good Wifi, Fantastic Security.

Nothing for me.

The complimentary wine and fruit basket in my room was a lovely touch, adding to the festive atmosphere during my Christmas stay. The hotel's location was perfect for exploring the city and nearby attractions. The breakfast spread was extensive and delicious, with a good mix of local and international options.

The room smelled a bit musty and the furnishings were outdated. The bathroom could have used more attention to cleanliness, and the towels were in need of replacing.

As a tourist, I loved the friendly staff who went the extra mile to ensure my stay was comfortable and memorable. The hotel arranged transport and a staff member to accompany me to the hospital when I fell ill in the middle of the night. Wellington, the sales manager, was exceptionally helpful and made sure I had everything I needed in my room. The service provided truly made it feel like a home away from home.

Felt welcomed into the family, no complaints whatsoever.

This hotel was a luxurious experience with exclusive amenities that fulfilled all of my needs. The service was impeccable and the Spa & wellness center was the perfect place to unwind. The outdoor swimming pool and Jacuzzi provided a relaxing atmosphere while the live entertainment kept me entertained. The massage and beauty treatments were of the highest quality and the Spa lounge was the perfect place to relax after my treatments. The treatment room was spacious and had a tranquil ambiance. The room advantages, including the private facilities, were impressive and made my stay even more enjoyable.

The only minor issue I encountered during my stay was a delay in the restaurant. Despite this, the dinner was delicious and the atmosphere was remarkable.