The hotel's location is unbeatable, right in the centre, with the lake just a short stroll away. The rooms are updated, spacious and equipped with all the facilities needed for a comfortable stay. The staff is super friendly and helpful, making sure that everything is perfect for your stay.

All was ok.

We got great value for our money at Ambassador Thermal Motel. The room had everything we needed and the on-site pool facilities were exceptional.

The morning meal could be improved with a wider variety of options.

The lady on the front desk was amazing, allowing us to check in early and being very helpful with recommendations. The room size was great, clean bathroom, and overall a wonderful experience. The location was also excellent, close to the waterfront and other attractions. The staff were friendly and eager to please. The apartment was comfortable and spacious, perfect for a budget stay. The heating was excellent and the sheets and towels were clean and fresh. Plenty of parking options available.

Felt relaxed, no complaints at all.

Great value for money, comfortable apartment in central location. Friendly staff and secure parking available. Good amenities including pool and spa. Privacy and no disturbances during stay.

Great customer service, late check-out, spacious family apartment, plenty of seating, two toilets, friendly and helpful receptionist.

Was all great.

Loved the spacious, reasonably-priced accommodation. The talented chefs did an excellent job with the meals. The journaling and doodling sessions were a unique and relaxing way to spend a couple of hours a week.

Moldy towels. Yummy!

We had a fantastic stay at a conveniently located motel. The spacious unit with a balcony was perfect for relaxing after a long day exploring. The in-house spa amenities, including a thermal mineral pool and spa pool, were a highlight. The friendly and helpful owner made us feel welcome throughout our stay. We also loved the proximity to Rotorua's famous restaurant street, where we enjoyed a memorable dinner. I highly recommend this motel for its comfortable accommodations, great amenities, and friendly service.

This hotel is perfectly located, very close to the park and just a short walk to the centre of town. The rooms are spacious and the bathrooms are clean. The staff is incredibly helpful and welcoming, offering great suggestions for activities in the area. The hotel features a hot mineral pool, the perfect place to relax after a day of exploring.

Air conditioning is not available in all rooms, which can be uncomfortable in the summer.

Clean rooms with fully equipped kitchen. Convenient parking and easy access to the lake. Friendly staff and comfortable beds. Great value for money and family-friendly amenities. Spa pools were a nice touch for relaxation.

The hotel had great complementary amenities, including a fully equipped kitchen and access to thermal pools. The hotel was located in a great spot, close to many food options, the lake, and the hospital. The staff was friendly and helpful during our stay.

The lack of elevators made it difficult to drag our luggage up the stairs. The hotel looked a little dated, and the rooms were very hot and stuffy.