Comfortable room, great location, direct access to Rosebank mall, lovely bars and restaurants, helpful staff.

No friendly front desk staff.

The hotel is conveniently located above a mall and is situated in a safe area. The modern rooms and nice bathrooms provide a comfortable stay. The hotel offers a good choice of breakfast, and the service in general is good. The hotel is extremely clean and well-secured, with a helpful reception.

Some staff could be friendlier.

I had a truly wonderful experience at the Holiday Inn in Johannesburg. During my stay, I was incredibly touched by the attention and kindness of the staff. One particular staff member, who was petite and about 5 ft 5 inches tall, went above and beyond to make me feel comfortable. She welcomed me with open arms, offering me tissues and a comforting cup of tea, completely free of charge. Additionally, when I explained that I needed extra time in my room to get ready for my return flight after attending a funeral, she graciously allowed me to extend my stay. Her caring nature made a difficult time a little easier, and I am so grateful. This kind of exceptional service deserves recognition, and I highly recommend this hotel to anyone traveling to Johannesburg. I would definitely stay here again.

The hotel location was very convenient with easy access to public transportation and shopping area. The rooms were comfortable, and the amenities offered were excellent. However, due to the noise disturbance, it was challenging to enjoy the experience fully.

The party in the nearby area was insane! Loud music, people shouting and firecrackers going off all night, making it impossible to sleep.

We had a fantastic stay at this hotel! The staff were extremely professional and helpful, making us feel welcome from the moment we arrived. The location is superb, right in the heart of a vibrant mall with easy access to restaurants, grocery stores, and even an African crafts market. Plus, the Gautrain station is just a few steps away, making it incredibly convenient for us to travel to and from the airport. The rooms were clean, spacious, and well-appointed, ensuring a comfortable and relaxing stay. We were truly impressed with the level of service and the luxurious amenities offered by this hotel.

We highly recommend this place to our family and friends.

The hotel is conveniently located next to a mall, offering lots to see and do. The staff were lovely and the rooms were comfortable. Would definitely stay again.

Felt extremely safe, no reason to complain.

I had an amazing stay at this hotel. From the moment I arrived, the staff was incredibly accommodating and made the check-in process a breeze. The room itself was spacious and exceptionally clean, with all the amenities I needed to feel comfortable. The bed and pillows were incredibly comfy, ensuring a peaceful night's sleep. The location of this place was also perfect, with easy access to shops, restaurants, and even a train station. Plus, I felt completely safe walking around the area, even at night.

I would highly recommend this hotel to everyone.

Convenient location above a mall. Clean, well-sized room with cool LED lighting in the bathroom. Scrumptious food at reasonable prices. Friendly staff accommodated early check-in and provided extra time in the room.