The hot springs were incredible, clean, and well-maintained. We were able to relax and enjoy the outdoor pools, surrounded by beautiful views. The variety of outdoor activities offered, like morning and night outings, added a thoughtful touch to our stay. The buffet breakfast was fantastic, with a wide range of options to choose from.

More vegetarian choices and clearer labeling would have been appreciated. Additionally, the facilities like sauna and steam rooms were missing, which we would have expected from a hotel of this caliber.

The staff is exceptional. The buffet is delicious. The Japanese room is calming. The outdoor spa is a highlight. the experience was great.

The value for money at this hotel was excellent, with spacious rooms and a beautiful spa bath. The location was perfect for nature lovers seeking a peaceful and relaxing holiday. The staff provided exceptional customer service, going above and beyond to make our stay special.

The breakfast items could be improved, particularly the quality and freshness of some of the toast and vegetables.

The hotel is located in a peaceful area surrounded by nature and offers a shuttle service from Taipei main station. The rooms have beautiful mountain views and the buffet dinner has a variety of options. The staff are friendly and provide excellent service, even offering to take guests to the hospital when needed. The hotel has a range of facilities and activities for families, including an outdoor pool and hot spring baths.

Exceptional staff, beautiful room with balcony, stunning mountain views, excellent food, relaxing outdoor spa.

Didn't dislike anything about the property.

The value for money at this hotel is unbeatable, with top-notch service and a surprise birthday cake. The buffet dinner and breakfast redefine 5-star standards. The staff are caring, considerate, and truly make the stay special. The room view is great and comfortable, with added touches like children's amenities. The recreational room is well thought through and enjoyable.

The breakfast option could have had more variety to make it even better.

We had a fantastic stay at a hotel in Yilan. The staff was exceptional, providing top-notch customer service and making our stay very special. The hotel facilities were outstanding, with a beautiful spa/hotspring area and spacious rooms. The location was perfect, away from busy city life and not far from the center of the town. The breakfast served was delicious and the cleanliness of the hotel was impressive.

Almost perfect.

Clean rooms, comfortable beds. Various and interesting public facilities. Relaxing swimming pool and hot spring. Exceptional customer service. Delicious buffet and food.

Nothing, all excellent.

Amazing In-Room Onsen Experience

I absolutely loved the in-room onsen at Hotel Royal. It was such a treat to have a private hot springs soak right in my own room. The relaxing ambiance and the soothing hot water were just what I needed to unwind after a long day of exploring. The view from the onsen was breathtaking, with the mountains in the background. It truly felt like a luxurious and unique experience.

We had an amazing family vacation at this luxurious hotel nestled in a scenic location near a beautiful waterfall. The spacious and clean room with a private hot spring tub provided the perfect relaxation after a day of activities. The friendly staff catered to our needs and the delicious breakfast had a wide variety of options. The outdoor pool and game room kept our kids entertained. The hotel's free shuttle service made it convenient to explore the nearby night market.

Some of the restaurants in the hotel lacked freshness in their food options.

During my Xmas stay at this hotel, I was impressed with the variety of public facilities available. The swimming pool and hot spring were very relaxing, and the towels and seats provided by reception made for a hassle-free experience. The gym met my basic requirements, and the game room was a hit with families and kids. I loved the food options available at the buffet, with fresh and delicious fruits being a highlight.

the Internet connection in my room was unstable at times and would break, which was frustrating. my stay was pleasant, and I would recommend this hotel for longer periods.

We had a fantastic stay at this hotel, enjoying the beautiful mountain view from our western room. The hotel's shuttle service from Taipei main station was convenient, and the staff provided exceptional service throughout our stay. The hotel's hardware may not be extraordinary, but the well-trained and friendly staff truly made our experience memorable. The buffet dinner and breakfast offered a diverse selection of high-quality food, and the open-air spa zone was a relaxing treat. this hotel provided a peaceful and relaxing getaway, perfect for nature lovers seeking a tranquil holiday.

All was good.

Spacious room with balcony and spa bath. Excellent customer service - remembered our names. Breathtaking mountain views. Variety of food options. Convenient shuttle service.

This luxurious hotel provided exclusive amenities that fulfilled all of our needs and made our stay unforgettable. The Spa & wellness centre was immaculate and provided the most relaxing massage we have ever had. Having an Infinity pool with a stunning view made all of our photos look like professional shots. The outdoor dining area completed the luxurious atmosphere with topnotch food that was divinely prepared. The location also made it more special, with the hotel being tucked away in a serene area, making for a real escape from the city.

Our only minor issue was that there was no live entertainment, which we were looking forward to experiencing. However, the heated swimming pool, sun loungers, and open-air bath more than made up for it.

This hotel in Taiwan offers a variety of hotspring baths, perfect for relaxing and rejuvenating after a long day. The location is also close to a beautiful waterfall, making it ideal for nature lovers. Families traveling with kids will appreciate the game room and outdoor pool, ensuring everyone has a fun time. The spacious rooms with comfortable beds provide a cozy retreat, and the friendly staff delivers excellent service. The breakfast buffet is delicious, with a wide selection to choose from. this hotel provides a wonderful experience for travelers.

The vegetarian options at dinner could be improved, with clearer labeling and more non-meat dishes.