As a young family, we loved the welcoming staff and helpful receptionist who gave us great advice on local attractions. The hotel's location right next to ParkOra meant we had plenty of restaurant options and cafes for a lively evening. The free breakfast vouchers were a nice touch and the buffet had a good selection. Plus, the Carrefour mall just a short walk behind the hotel was convenient. Our superior king room was spacious with a fantastic city view, and the cleaning service was top-notch. The hotel also offered free self-parking, fast internet, and had excellent room service with delicious food.

Felt really comfortable, no complaints whatsoever.

The value for money was excellent, with a beautiful room and stunning mountain views. The location was convenient with a nearby mall and plenty of restaurants, and the staff at the reception desk were helpful, friendly, and professional.

The breakfast selection could be improved with more variety.

I recently stayed at Crowne Plaza in Bursa for a business trip. The hotel staff was incredibly friendly and spoke English fluently. Check-in and check-out were a breeze, and the lobby was beautifully designed. The breakfast selection was tasty and varied, and the location near the mall was convenient for shopping. The room was spacious and comfortable, with a fantastic shower that had water jets from the side of the tub. The spa facilities were also amazing, especially the private thermal water rooms. my stay was excellent, and I would highly recommend this hotel.

Can't recommend highly enough this hotel.

The hotel is ideally located right in front of ParkOra, offering a vibrant nightlife with numerous restaurant options and cafes. The front desk team, particularly Kadriye Kirbis, provides exceptional guest relations, ensuring a comfortable stay. The rooms, especially the standard ones with open views to Aludug Mountain, are well-maintained and offer a pleasant stay. The bathrooms are clean, and the service provided by the staff is top-notch. The breakfast spread is extensive and of high quality, catering to different tastes and preferences.

Some of the porters were unprofessional and failed to assist guests, especially those with physical handicaps, which is an area that needs improvement.

Modern and clean hotel with professional and friendly staff. Free sauna, Turkish bath, and mini bar. Great breakfast menu and SPA center. Conveniently located near shopping and dining options.

N/A

Our stay at Crowne Plaza was fantastic. The free breakfast with a stunning view was unforgettable. The location was convenient, with several shopping malls and cafes nearby. I recommend this hotel for a wonderful stay in Bursa.

During our Christmas stay, we were pleasantly surprised by the generous and caring management of this hotel. They went above and beyond to make sure our stay was enjoyable. We were upgraded to the club level, which was a fantastic bonus. The food at the club lounge was unbelievably great, with a variety of hot items, traditional dishes, and delicious Turkish desserts. It was a delightful experience, and we wish other Crowne Plaza hotels were as good as this one.

While our overall experience was fantastic, there were a few minor issues. The AC in the room didn't cool as efficiently as we would have liked.

Excellent location near shopping mall and eateries. Beautiful mountain view from comfortable room. Helpful and professional staff at reception desk. Generous breakfast with wide variety. Free spa facilities included.

The location of the hotel was great, as it was near a shopping center and convenient for my business trip. The rooms were clean and the staff was friendly. I also enjoyed the available thermal pool, which was a nice added feature for relaxation after a long day of work.

There were some disappointing aspects of my stay. The breakfast did not meet my expectations for a 5-star hotel and the internet speed was slower than expected.

We had a fantastic stay! The hotel facilities were top-notch, with one of the best and largest SPA we've ever seen. The massage we had was perfect. The rooms were nice, clean, and comfortable. The staff was professional, friendly, and spoke excellent English. The breakfast exceeded the 5-star standard, with a great variety of options. The location was superb, with a mall just a 5-minute walk away and easy access to everything in the city. We especially appreciated the convenience of being near the bus station and the option to travel by ferry.

Nothing I didn't like to be fair.

Great facilities and excellent service. The spa and gym were impressive, and the rooms were spacious and clean. The hotel's location was key, with restaurants nearby and a mall just behind it. Being close to the old area was a major advantage for exploring the city.

The staff seemed untrained and unwelcoming towards families with children. Additionally, the service level of the staff could use improvement.

The Crowne Plaza in Bursa offers luxurious facilities and amenities, including a welcoming staff, beautifully decorated rooms, and a top-notch spa. The breakfast buffet is amazing and the hotel is conveniently located near ParkOra and Carrefour mall.

Felt completely happy, no complaints whatsoever.

Amazing hotel with friendly staff. Clean, beautiful rooms. Great location with restaurants and mall nearby. Enjoyed the spa and gym. Highly recommended.

No complaints.

I recently stayed at the Crowne Plaza in Bursa for a few days and had a fantastic experience. The hotel is conveniently located near a mall and there are plenty of busy restaurants just across the street. The staff were incredibly helpful and the property was spotlessly clean. I was impressed with the beautiful mountain view from my room and the breakfast buffet had a wide variety of options to suit every taste. I had a very enjoyable stay and would highly recommend this hotel.

I recommend this hotel.

The rooms were fantastic, with relaxing furniture. The breakfast had a wide variety of choices and the staff was very helpful.

Nothings.