During our stay at Kaya Palazzo Golf Resort, we had an exceptional experience with the guest services. One specific situation stood out when our child fell ill and we needed a doctor. The hotel quickly arranged for a doctor to come to our room, ensuring our child received the necessary care. The swift response and attentiveness of the hotel staff reassured us during a stressful time. I highly recommend this hotel for their excellent guest services and prompt medical assistance.

We recently stayed at a resort in Belek and had a great time. The location was convenient, with easy access to the nearest town Kadriye and the local market. Our lagoon suite had a beautiful view and the room was clean and comfortable. The service at the restaurant and around the resort was friendly and efficient. The breakfast buffet had a wide variety of delicious options. We also enjoyed the facilities such as the waterpark and the golf course, which added to our overall enjoyment.

One thing that could be improved is the WiFi connection, as it was not very strong.

The whole place exudes a pleasant aroma and has a wonderfully calming ambiance. The food is absolutely delicious, especially the incredible borek made by a talented lady right in front of you. The staff treats guests like royalty, going above and beyond to make their stay unforgettable. The facilities are superb, and special mention goes to the dedicated guest relations representative who ensured all our wishes were fulfilled. The check-in process was quick and professional, and the friendly reception staff spoke English fluently. The hotel offers a wide range of all-inclusive options, including a fantastic open buffet with a vast selection of Turkish and international dishes. The spacious and modern rooms are equipped with comfortable furniture and luxurious marble bathrooms. The resort has two main outdoor swimming pools, a water park for adults, and water slides for children. The bungalows with direct pool access provide a relaxing atmosphere and a private terrace overlooking the pool. The location is convenient, being just a minute away from Ortakoy square and mosque. In addition, the resort offers daily shows, DJ performances, and activities for both children and adults. The helpful staff, top-notch service, and assorted amenities make for a truly remarkable stay.

The food variety and taste, convenient size of the hotel, helpful guest relation staff , excellent service and wait staff, perfect housekeeping and services.

All good.

Great location, cozy ambiance, and friendly staff. Free upgrade to Junior Suite. Amazing food selection and fresh buffets. Impressive facilities and access to ATP Tennis tournament. Comfortable room with requested amenities.

We had a great city trip and we were pleasantly surprised with the service we received at this hotel. The staff were amazing, always willing to help with any request. They even allowed me to make international calls for free! The food was definitely a highlight, with a great variety of options and everything was delicious. We also enjoyed the location, which was central and close to many attractions. Another advantage was the facilities, with amazing pools, beach, and gym.

The only negative aspect of our stay was that the TV channels didn't have any English movies. It wasn't a big issue for us, but it would have been nice to have that option.

My stay at this hotel was nothing short of luxurious. From the moment I arrived, the staff greeted me with warm smiles and made me feel like I was their top priority. The exclusive amenities were exceptional, especially the Spa & wellness centre, which offered a wide range of services for ultimate relaxation. The indoor and outdoor swimming pools, along with the Jacuzzi, provided a refreshing break from the heat. The location on the beachfront was ideal for relaxing and soaking in the sun. I was impressed by the entertainment and the variety of activities offered, including aqua park, night club, and poolside snack bar, which kept me entertained throughout my stay.

The only minor issue was that the dinner buffet was overwhelming with too many food options, which made it difficult for me to decide what to eat. However, the packed lunches and special diet menus compensated for this minor inconvenience.

We had an incredible stay at a spacious Lagoon suite with direct access to a private pool at this amazing resort. The Lagoon restaurant had a friendly and helpful staff, especially Mahmut and Ali. The nightly shows at the theatre exceeded our expectations, and the well-organized aqua park added a lot of fun to our stay. The service was great, the food was excellent, and the rooms were comfortable. Despite the large size of the hotel, we always felt comfortable. The pools were clean, and the staff was friendly and ready to assist. The fresh and diverse food options catered to all dietary preferences.