We had a fantastic stay at this hotel. The staff, especially the Sri Lanka lobby man, was incredibly supportive, kind, and helpful with carrying and packing our luggage. The private underground car parking was convenient and had easy access to our room. The hotel's location was awesome, with the metro station and City Centre Mall just a short walk away. The breakfast was tasty and offered a variety of options. the staff, cleanliness, hotel facilities, parking, transportation.

There was nothing we didn't like.

The rooms are wide and cozy with comfortable beds. The bathroom is divided into 3 parts, providing added convenience. The location is extremely convenient, being near the airport, metro, and bus stations. The hotel staff are welcoming, helpful, and always smiling.

Nothing.

Luxury hotel, 5-star service, professional staff, excellent assistance, clean and tidy rooms.

Hard to think of anything.

We had a fantastic stay at Novotel. The room was spacious and quiet, and we appreciated the complimentary water and included wifi. The location was extremely convenient, with Deira Mall, the Metro, and the airport all within easy reach. We particularly liked the private underground car parking, as it provided easy access to our vehicle. Most of the staff were friendly and the breakfast was excellent. The pool was also a highlight, and it would be great if they could organize more activities for kids.

Nothing bad to say about our stay at Novotel. 👍

This place is in a great location, right opposite the Clock Tower. It's in the center of Deira and close to the Deira city center and bus station. The service here is top-notch, with room service available 24/7. They have a wide range of amenities, including car hire, dry cleaning, and a grocery shopping service. The rooms are comfortable and come with all the necessary facilities, like air conditioning, a mini-bar, and a safe. The staff, especially the FO team and manager, are friendly and helpful.

The receptionist here needs to be changed as they were not as helpful as the rest of the staff. However, this is still a highly recommended hotel for everyone.

During my stay at Novotel, I was impressed by the excellent service and comfortable rooms. The hotel staff were attentive and responsive to my needs. The location was convenient, with a mall and metro station nearby. The room was clean and spacious, with a great view of the Dubai skyline. Despite a small issue with overcharging, the hotel promptly refunded me. I would highly recommend Novotel for a pleasant and hassle-free stay in Dubai.

We had a fantastic stay at this luxurious hotel. The location was perfect, as it was near the Deira City Centre and bus station, making it easy to explore the historic area of this beautiful city. The hotel's proximity to the canal and the Clock Tower added to the charm of the surroundings. The service provided by the staff was exceptional, especially the receptionist, who went above and beyond to ensure our needs were met. The amenities in the room were top-notch, with air conditioning, a mini-bar, and a comfy sitting area. The soundproofed rooms guaranteed a peaceful night's sleep, and the in-room safe provided added security. We were also impressed by the delicious buffet breakfast offered at the hotel's dining restaurant.

We highly recommend this hotel to everyone.

We had a great experience at Novotel. The staff was incredibly friendly and helpful, especially Iqbal who went above and beyond to assist us. The meeting room was always set up neatly and snacks were constantly replenished. The hotel is modern with fast internet and clean restrooms. I highly recommend Novotel.

Convenient location, helpful staff, delicious breakfast, shopping center nearby.

This hotel is situated in an unbeatable location, with easy access to public transport. You can find the Metro within a stone throw's distance in the new rear bay, which connects you to everywhere you want to go. The front of the hotel overlooking the shopping mall, so you can easily go shopping or watch movies in Deira city center. The room is big and cozy with a comfortable bed and clean bathroom. The breakfast is delicious with a variety of options available every day.

The exterior could benefit from some modernization to make a better first impression.

great location, walking distance from city center. Excellent room facilities - iron, fridge, hair dryer. Good security with card access to elevator. Staff attentive and helpful, especially Manager Mr. Aniket. Overall exceeded expectations.

I had a great value for my money at this hotel. The room was fantastic, clean, and very comfortable. The location was perfect, with the metro, restaurants, and a big mall nearby. The staff treated me incredibly well, they were friendly, professional, and provided excellent service.

The only thing that could be improved about the breakfast selection was adding more variety of dishes.

The hotel is very neat and clean. Courteous staff. Enough vegetables and fruits at every meal. Close proximity to Deira City Centre Mall. Attentive and helpful concierge team. Excellent service and amenities. Luxurious and comfortable rooms. Great breakfast with plenty of choices.

Not one thing.

We had a fantastic stay at this hotel. The cleanliness of the rooms was impeccable, thanks to the diligent housekeeper. The hotel facilities were superb, with a great breakfast spread that catered to all tastes. The staff were extremely friendly and helpful, especially the welcoming front desk manager and the attentive room service personnel. The location was ideal, as it was centrally located and just opposite a large shopping mall, making it convenient for us to shop and explore the city.

Nothing it is perfect.

I had a fantastic stay at this hotel! The staff was incredibly friendly and professional. The breakfast was delicious, with a great variety of options. The rooms were spotlessly clean and very comfortable. The hotel's location was perfect, being near the airport and right next to the shopping mall. Plus, the metro station was just a 5-minute walk away.

Nothing to complain about at all.