The staff were helpful and knowledgeable about hotel practices, particularly regarding disabled access. They were able to plan for certain outcomes, such as providing assistance at checkout.

Felt like home, with nothing being too much trouble.

Value for money was great, with a parking deal that only cost £4 for three nights. The room was comfortable and had everything we needed, including a choice of pillow softness. The hotel's location was excellent, within walking distance of shops and the historic dockyard. The staff were friendly and helpful, making our stay even better.

Menu for breakfast could be improved with more variety.

The location is unbeatable, with easy access to shops, restaurants, and attractions like the naval museum. The hotel is right in the center of Gunwharf Quays, so you have everything you need right at your doorstep. The staff is friendly and helpful, and the rooms are clean and comfortable. The breakfast is good, and there are facilities like tea/coffee making and free Wi-Fi. You can even open the window for some fresh air. the hotel offers a convenient and enjoyable stay.

There is only one working lift, which can be inconvenient and result in having to climb stairs.

The hotel is located right in the heart of Gunwharf Quays, surrounded by a variety of restaurants and shops, making it convenient for all taste buds and shopping enthusiasts. The staff is friendly and helpful, ensuring a pleasant stay. The rooms are well-equipped with basic amenities, comfortable beds, and clean bathrooms, providing a cozy retreat after a day of exploration. Guests can also enjoy a delicious breakfast, with a variety of choices to suit different appetites. some rooms offer a scenic view, adding to the overall experience.

One negative aspect was the slight noise disturbance caused by ongoing maintenance work on the hot water pipes.

The location was fantastic, as it was close to the cross Channel ferry port and near the shops. It was also a convenient spot for major sightseeing locations. We stayed in the room for 10 months and had reasonable facilities, including a comfortable bed and clean bathroom. Additionally, the view was spectacular.

The service during breakfast was chaotic, just like in one of the reviews provided.

Friendly staff, great location, free parking, excellent breakfast.

Don't have any issues at all.

The hotel's location was very central, which made it easy to explore the city. The complementary breakfast and Wi-Fi were also a nice touch. Plus, the hotel staff was friendly and accommodating.

The rooms themselves were very basic and outdated. The bathrooms were not up to standard, and the noise from the nearby clubs made it difficult to get a good night's sleep.

Great location near Portsmouth Harbour and Gunwharf Quays with shops, restaurants, and attractions. Helpful staff, clean hotel, and good breakfast.

Felt privileged, no complaints whatsoever.

This hotel is in an amazing location, right next to the shopping centre and close to plenty of restaurants. Despite not being recently refurbished, the rooms were clean and the beds were very comfortable. Breakfast was included in the rate, although the quantity of food provided was a little disappointing.

The breakfast plates were served cold, making for a less than ideal dining experience.

The location of the hotel is unbeatable, right next to Gunwharf Quays with plenty of restaurants and shops. Our room was spacious and clean, with a comfortable bed and all the necessary amenities. The breakfast buffet was tasty and fresh. I had a lovely stay at Holiday Inn Express and would definitely recommend it for a city break.

Welcoming receptionist, efficient check-in, discount benefits, free parking, ideal location for shops and restaurants.

No negatives from this place.

Great location for shops, bars and historic sites. Comfortable bed with lovely duvet and soft pillows. Friendly and accommodating staff. Busy but good value breakfast with children's boxes. First experience with the chain and would use again.

I recently stayed at Holiday Inn Express in Portsmouth for a weekend getaway with my family. We were pleasantly surprised by the excellent breakfast options, including a cooked option for a continental breakfast. The hotel's location was also great, and the bed in our room was very comfortable. Additionally, the cost of parking in the nearby car park was significantly reduced, which was a pleasant surprise. I must mention the two staff members, Maisie and Charlee, who were incredibly helpful and went above and beyond to assist us during our stay. The guest appreciation week was a lovely touch, with complimentary prosecco and wine upon arrival, and fun activities like spinning the wheel. All in all, it was a wonderful trip, and I appreciate the swift response from the reception and housekeeping teams for fulfilling our requests. Thank you very much.

Strongly recommend this hotel.

The hotel's prime location near the train station made it easy for me to explore the city. The cleanliness of the room was impressive, with everything looking fresh and tidy. Additionally, the breakfast provided had a wide variety of options and the staff worked hard to ensure everything was topped up and well-maintained.

Nothing could have been better.