The hotel room was lovely, and the staff were helpful in offering assistance with my bags. The hotel looked decent enough and seemed newly renovated. The location, with the park across the road, was great for walking the dogs. I found the bed comfy, and the room was clean. Wi-Fi was free and easy to access.

Although the room was lovely, as a less mobile individual, I would need to request a more accessible room next time. Some bathroom fittings, like the hook on the door and soap dispenser, were too high.

We recently stayed at Richmond Park for a 50th party and had a lovely time. The staff, particularly Alex, Jordan, and Lauren, were friendly and helpful. The hotel and bar area were beautifully decorated and created a welcoming atmosphere. Our room was spotless with lovely decor, although slightly small. The breakfast the next morning was delicious, and the staff quickly resolved a small issue with cold tea and no bread for toast. a nice large hotel with modern upgrades, ample free parking, and a high-quality breakfast.

Can recommend this hotel.

Clean hotel, friendly staff, safe parking, nice food, good price.

Everything was spot on.

The hotel is conveniently located, making it easy to explore the beautiful views of the river and visit nearby attractions such as the Kelpies or Falkirk Wheel. The rooms are clean and spacious, with comfortable beds and large bathrooms. The staff is friendly and attentive, providing excellent service. The breakfast is delicious and satisfying. Additionally, the hotel offers facilities such as a restaurant and a giant TV screen for entertainment.

The noise from the surroundings can be bothersome at times.

The value for money at this hotel was excellent. The prices were reasonable and included a delicious breakfast. The staff provided great service and were attentive to our needs. The basic amenities in our room were satisfactory, and we were fortunate to have a room with a fantastic view of the Firth of Forth.

Our stay at this hotel was satisfactory.

We had a spacious room with a stunning view of the Loch. The onsite parking was convenient and the strong wifi was a pleasant surprise. The dinner at the restaurant was delicious. I highly recommend this hotel.

Great value for money with comfortable and spacious rooms. The staff at this hotel are exceptionally friendly, going above and beyond to ensure a memorable stay.

One breakfast option could use improvement - the scrambled eggs were rubbery and inedible.

Comfortable, clean room. Delicious, well-presented meals in the restaurant. Great breakfast. Comfortable beds. Convenient location for Cairnryan ferry. Decent wifi and good facilities. Friendly and accommodating staff. Traditional yet modern decor.

This hotel is great value for money and located conveniently for visiting places in the area. We stayed in the annexe, and for 20 quid less, we had a big bathroom and great views across the water. The inclusive breakfast was excellent, and the staff were very friendly.

All was ok.

The hotel's cleanliness was impressive, with a tidy and well-maintained room that was warm and cozy. The staff were friendly, helpful, and happy to assist with any requests. The breakfast offered a good variety and was worth the short wait. Additionally, the hotel's location near a prestigious parking area made parking convenient and hassle-free.

Can't think of anything.

Great value for money with a comfortable and spacious room. The location was quiet with no noise issues, and the staff were helpful and polite.

The breakfast offerings could be improved with more variety or larger portions.

Great location for car museum, cinema, and steam railway. Staff was friendly and helpful, handling issues with ease. Excellent breakfast and dinner options. Accommodated pets at a reasonable charge. Clean rooms with comfortable beds.

We stayed at a hotel in Scotland for new year's and had a great time. The complimentary drinks upon arrival were a nice touch and the location near the town center made it easy to explore. the views of the surrounding countryside were beautiful.

The breakfast buffet was also somewhat lackluster, with limited options and lukewarm food. it was a decent stay for the price but could have been better.