The hotel is conveniently located right on the harbour, offering stunning views of the tranquil waterfront and the nearby castle. Additionally, it is in close proximity to the ferry terminal, making it a convenient choice for travelers.

The room was small and uncomfortable, and the bed was not comfortable to sleep on.

The recently renovated bar and restaurant areas are impressive, with a great ambiance. The restaurant offers delicious meals made from local produce, and the staff are friendly, accommodating, and helpful. The hotel has a private car park, which is convenient for guests. Its central location provides a nice view of the castle.

Felt so comfortable, no complaint.

This hotel offers great value for money with its affordable prices and attention to detail. The location, close to the ferry terminal and in the heart of the town, makes it extremely convenient for travelers. The staff are friendly and helpful, ensuring a warm and welcoming atmosphere. The rooms with a beautiful view of the harbour are spacious and comfortable, providing a relaxing stay. Plus, the breakfast with local fresh products is a delicious way to start the day.

All was well, nothing to improve.

From the moment I walked in, very late because of a ferry delay, the staff were extremely helpful, efficient, genuine and were so throughout my entire stay. The room was lovely with a view of the river and quay, and the meals at the onsite restaurant were the best I had in Scotland. The hotel also had a large private car park, which was convenient. I highly recommend this hotel.

The hotel: superb, spacious, comfortable. Location: superb with great views. Restaurant staff: excellent, professional, caring. Lisa: perfect service at dinners and breakfasts. Room: comfortable bed, good shower, toiletries supplied. View: great view over estuary and castle. Convenience: good car park at the back, accessible through the hotel. Amenities: useful fridge in the room. Breakfast: delicious with wide selection. Staff: polite, friendly, and helpful.

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The restaurant offered delicious food and had beautiful views of a nearby castle. The friendly staff went out of their way to offer excellent service. the hotel was conveniently located near key attractions.

The hotel room was unfortunately quite small with outdated fixtures and uncomfortable features. Although the staff was incredibly helpful and accommodating, the lack of a lift made it difficult for those with mobility issues.

great date night getaway in stornoway! impressed with royal hotel - exceeded expectations. amazing staff, comfortable room, and delicious food!

The hotel's location on the Outer Hebrides, at the start of the downtown strip and marina, offered beautiful views of the Loch and marina. The staff, including Alexander and the lovely receptionist, were welcoming and provided excellent service. The hotel's cleanliness and facilities were top-notch, making our stay comfortable and enjoyable. The breakfast provided at the hotel was delicious and offered a variety of options.

Nothing everything was great.

The staff at this hotel were very friendly and always willing to help. They made us feel welcome and provided excellent service throughout our stay. The restaurant in the hotel was also a highlight, offering delicious food of good quality. the location of the hotel was great, with easy access to key attractions and amenities in the area.

The noise from outside the hotel. The windows were only single glazed, so we could hear the noise from air conditioning units, vehicles, boats, and the car park.

Continental breakfast available before 7.30am. Clean and comfortable rooms with good facilities. Limited parking, but managed to park with ease. Convenient rear car park at same level as first floor. Lovely view of castle from nice room. Great view of loch and marina. Highly recommended restaurant with excellent food at good value. Friendly and helpful staff. Spotless and comfortable room. Two excellent restaurants in the hotel with delicious and fresh choices.

The location of this hotel is excellent, with stunning views overlooking the best part of the harbor and across to the castle grounds. The rooms were spacious and clean, with comfy beds and the added bonus of a view. The staff were friendly and the service was excellent. The breakfast, especially the sausages and bacon supplied by a local butcher, was delicious. The hotel is conveniently located near bars and restaurants, making it a great choice for exploring the town. The prices for the rooms were very reasonable, offering great value for money. this hotel exceeded our expectations and we would highly recommend it for a comfortable and enjoyable stay.

All was absolutely fine, no complaints whatsoever.

I recently stayed at the Royal Hotel in Stornoway for two nights. The staff were incredibly friendly and accommodating, even providing breakfast at 5.30am for those catching an early ferry. The location was fantastic, with beautiful sea views from the rooms. The hotel also offered easy parking and had umbrellas available for guests. The bistro had great service and delicious food, including local fish options. The rooms were clean, comfortable, and full of character, with fantastic views of the river and Lewes Castle. The WiFi connection was reliable, and the breakfast was plentiful, offering a good selection of options.

I strongly recommend this hotel.

had a great short stay in stornoway, royal hotel exceeded my expectations. welcoming staff, comfy room, and delicious meals. loved the cozy fire in the morning. would definitely stay again.

Noisy room with poor view.