The room at Best Western was lovely and well-equipped, exceeding expectations.

My husband and I enjoyed our stay at Best Western Franklin. The rooms were updated and breakfast was delightful. Convenient location near Starbucks and cleared walkways after snow. Kudos to the staff!

we had a lovely stay at Best Western. breakfast was a hit, with tasty scrambled eggs, slightly underdone biscuits & gravy, and delicious sausages. staff was friendly, beds comfy, and the hotel's location was convenient for our plans. the room had modern touches and comfy amenities, making our one-night stay enjoyable.

Nothing everything was great 🌟

During my recent business trip to Franklin, our director chose Best Western for our accommodation. I was pleasantly surprised by the amenities and services offered. The outdoor pool provided a refreshing break after a long day of meetings, and the fitness center allowed me to keep up with my workout routine. The hotel’s guests were friendly and respectful, contributing to a pleasant atmosphere.

Noisy smoking neighbors.

The children's playground was a hit with our little ones, offering a safe and fun space for them to play while we relaxed. Beyond that, the friendly and attentive staff made our stay enjoyable, and the clean and comfortable accommodations were perfect for our family's needs.

My wife says that the pool area could use some additional shade for families with children, especially during the hottest hours of the day.

A gym with all the bells and whistles, I channeled my inner superhero as I pumped iron and worked up a super sweat. The business center was my fortress of productivity, equipped with all the tools I needed to conquer my work tasks.

No small table and two chairs.

After a long drive, the location was perfect - close to supermarkets and downtown Nashville. Breakfast variety was the best ever! Would definitely stay again. Photos don't do justice to the spacious rooms. LOVED it!

The Best Western Franklin Inn had a convenient location, just a short distance from downtown Franklin. The outdoor swimming pool and fitness center were great for unwinding after a long day of exploring. The coffee shop offered a cozy spot to relax and enjoy a morning cup of coffee.

My stay was disrupted by ongoing renovations, which affected the quality of my sleep and comfort of the bed.

We had a fantastic stay at this luxurious hotel! The location was perfect for us, as it was close to everything we needed in town. We felt safe walking around at night, thanks to the well-lit area. The service here was top-notch, with the friendly staff attending to our every need. Our room was beautifully decorated with a neo-retro theme, and we loved the unique LED lights that added a touch of ambiance. The bed and pillows were incredibly comfortable, ensuring a restful night's sleep. The added amenities like the mini fridge and coffee facilities made our stay even more convenient. this place exceeded our expectations in terms of comfort and quality.

We highly recommend this hotel to all.

I stayed at Best Western Franklin Inn only for transit during my travel, and the convenience of the nearest airport being Nashville International Airport, just 28 km from the hotel, was a major plus. The location proved to be convenient for a short stopover.

I experienced poor customer relations during my stay. The staff prematurely deactivated my room key and pressured me to extend my stay, disrupting my morning routine.

I recently stayed at a hotel in Franklin and had a great experience. The staff at the hotel, Best Western, was outstanding and made me feel welcome from the moment I arrived. The beds were incredibly comfortable, and I had a wonderful night's sleep. The water pressure and shower head in the bathroom were also impressive. The location of the hotel was convenient, close to the highway and within walking distance of Cool Springs Mall. The breakfast provided was good, although it did become repetitive after a few days. I highly recommend this hotel for future stays in the area.

None 🙌.

The facility was clean and updated, and the staff were friendly and helpful. The breakfast area had a good variety of choices, including coffee, tea, yogurt, fruit, eggs. The location was convenient, making it easy to explore the surrounding area.

Aspects: Unfortunately, there was no elevator in the hotel, which made access to the upstairs rooms difficult, especially when the parking lot was full. Additionally, there were some issues with noise disturbances, such as a random late-night knocker, which was quite bothersome.

I recently stayed at Best Western in Franklin for a business trip. The staff were incredibly friendly and check in/out was quick and easy. The breakfast area was clean and had a great variety of food options. The location was perfect, with plenty of restaurants and stores nearby. The room was clean, comfortable, and had unexpected amenities like a fridge and microwave. The bed and pillows were incredibly comfortable, and housekeeping did a great job every day. a great value for the price.

I would be happy to recommend this hotel.

We loved our stay at this hotel! The room was clean and updated, with really comfortable beds and pillows. The LED lights on the beds were a cool touch, allowing us to adjust the lighting to our liking. The mini fridge kept our food nice and cold. The hotel staff was very nice and the price was excellent. The location was perfect as it was close to everything we needed, with several shopping areas within walking distance. The breakfast options were also very good.

Could not be improved in any way.

Feasting on local grubs like Waffle House, Bar-B-Cutie, and Nacho's Mexican Restaurant was a genuine Southern food journey! The hotel, though a cozy motel, had a clean picnic area for chill time. it's a hop, skip, and a jump away from the town's best spots and all-day coffee kept us buzzing.

Oh wow, it was super sketchy on the outside. Whoever took their advertising pics was a magician.