The hotel was clean and well-maintained. The staff at the front desk were friendly and helpful. The rooms were comfortable and had all the necessary amenities. The location was convenient, close to restaurants and shopping. The indoor pool was a nice bonus. I had a pleasant stay and would recommend Best Western Plus Erie Inn & Suites.

The value for the money was impressive, and the room felt brand new even though it was two years old. The location was fantastic, with plenty of options for entertainment nearby. The staff, from the young woman at the front desk to the breakfast lady and room cleaners, were all incredibly friendly and accommodating.

The only thing that could have made the breakfast better was expanding the menu options.

We had a wonderful stay at this hotel. The cleanliness was top-notch, and the hotel facilities were well-maintained and comfortable. Parking was convenient, and the location was perfect for us as it was very close to many restaurants, making it easy for us to find places to eat. We were also pleased that there were nearby stores for any shopping needs. The breakfast provided was delicious and had a great variety, including eggs and waffles. The staff were friendly, and Abby in particular was amazing. She was always enthusiastic, had a constant smile on her face, and went above and beyond to help us locate our misplaced Uber Eats meal. We had a great experience and would definitely recommend this hotel to fellow travelers.

Couldn't stay longer.

New hotel with lovely decor, especially in the room. The bedding was great, providing a comfortable sleep. The mattress was exceptional, ensuring a restful night. Good value for money with friendly and helpful staff. Convenient location and room size was perfect.

We had a wonderful stay at Best Western Plus. The hotel was clean, modern, and easy to find. The staff was friendly and helpful, and the amenities were great for our family. The room was super clean and had one of the most comfortable beds we've ever slept on. The breakfast provided was delicious. one of the nicest hotels we've stayed at.

Would recommend this hotel.

The location, cleanliness, modern decor, friendly staff, great amenities, comfortable beds.

Didn't dislike anything about the property.

The location is convenient with many options for dining and shopping. The room was spacious but lacked cleanliness. The bathroom was in poor shape, with a clogged sink and a leaky shower. The housekeeping team was unprofessional, ignoring the "do not disturb" sign every day. The breakfast was below average with the lack of service. the hotel looks rundown and outdated.

The staff was unhelpful and failed to address the noise disturbance from a group of teenagers on the same floor, causing a disturbance to my sleep.

The hotel was modern, clean and well-maintained. I had a great night's sleep on the comfortable bed. The free breakfast was delicious, with lots of options to choose from. I appreciated the friendly and helpful staff. I highly recommend this hotel.

The hotel is great value for money, with reasonable prices and attention to detail. Its location, despite the recent snowfall, was convenient. Additionally, the staff provided excellent service and the basic amenities were well-maintained. The rooms were spacious and quiet, ensuring a peaceful stay.

All aspects of the hotel were satisfactory.

the location was fantastic - close to everything! There were plenty of restaurants and shops nearby, making it really convenient. Secondly, the staff was attentive and friendly, providing excellent service. Lastly, the rooms were cleaned to a high standard, and the basic amenities provided were satisfactory.

There was one minor issue that could be improved upon.

Renovated and clean hotel. Professional and serious atmosphere. Enjoyed the continental breakfast. Great location with lots of options. Super clean and comfortable room. Amazing bed and comfortable sleep. Great staff and breakfast. Perfect pool.

Couldn't fault anything.

Comfortable room, large bathroom, excellent shower, quiet AC, nice breakfast, attentive front desk staff, attractive and nicely furnished hotel, clean rooms, convenient location.

Couldn't fault.

Friendly staff, good breakfast options, comfortable bed, convenient location, and reasonable prices.

The staff was awesome, especially the female manager who deserves a raise. The hotel was clean and had a chic modern decor. The pool was warm and my 10-year-old loved it.

No breakfast and the bagged breakfast consisted only of a cup of applesauce and a bottle of water.

The hotel is clean and well-maintained, still feeling brand new after two years. The staff, especially Amanda at the front desk, was friendly and helpful. The location is conveniently close to the highway, nearby stores, and many restaurants and shopping options.

None.