I had a fantastic stay at a hotel in Madison. The staff members were incredibly helpful and polite, making me feel welcome from the moment I walked through the door. My room was beautifully decorated, clean, and quiet, ensuring a restful night's sleep. The location of the hotel was perfect, right across from the State Capitol and within walking distance to numerous restaurants. The breakfast at the hotel restaurant was delicious, and there were plenty of options for things to do in the area. I had a wonderful experience and would definitely return if given the opportunity.

I stayed in the Presidential Suite and it was absolutely stunning. The suite was spacious and had all the amenities I could ask for. The view from the floor-to-ceiling windows was breathtaking, overlooking the Capitol building and downtown. The bed was incredibly comfortable and the bathroom was luxurious, with a walk-in shower and a large soaking tub with adjustable air jets. Housekeeping did a fantastic job of keeping the room clean and tidy, replenishing all the linens and toiletries. The valet parking service was efficient and convenient, making it easy for me to come and go as I pleased. The high-speed Wi-Fi was fast and reliable, making it convenient for both work and leisure. The hotel's location was perfect, with plenty of shops and restaurants within walking distance. I had an amazing stay and would definitely come back to this hotel.

Great location by campus and on the Square. Staff was accommodating and helpful, even providing a trolley for luggage before check-in. Room was clean, spacious, and quiet with a beautiful view after being upgraded. Easy street parking available to avoid fees.

Convenient location near event venue. Accommodating valet service offered. Clean room with attention to details. Comfy bed. Some rooms lack a nice view. Walking distance to attractions and restaurants.

Best Western made our stay in Madison unforgettable. We were in town for an event and the hotel's location was perfect - within walking distance of everything we needed. Our top floor room had a stunning view of the Capitol building. The staff was friendly and helpful, and the valet service was fantastic. The room itself was spacious and well-appointed, with comfortable robes and lemongrass toiletries. We also appreciated the free parking and complimentary airport shuttle. I would definitely recommend this hotel.

The location of the hotel couldn't be better – right in the heart of the city. The room may have been a bit small, but it was beautifully decorated and spotlessly clean. And the friendly staff made it an even better stay. I highly recommend this hotel.

The room was spacious, quiet, and clean, with lovely panorama windows and a view of both the capitol and the water. The staff was nice and very helpful, even allowing me to check in early without me asking. They also provided a trolley for my luggage and were accommodating with the shuttle to the airport. The location couldn't be better, with easy access to the beach.

Felt more than at home, no complaint.

Clean, comfortable, top floor view room, lemongrass toiletries, comfy robes.

Nothing could have been better.

We had an unbeatable stay right in the center of town, on Madison's square. The hotel had everything we needed, from the clean and comfortable rooms to the amazing view of the Capitol building. The location couldn't have been better, as it was steps away from the Farmer's Market, great restaurants, and the campus area. The staff was friendly and polite, ensuring that all our needs were met. We enjoyed the delicious food at the onsite restaurant and appreciated the efficient service. the hotel provided a clean and comfortable experience in a prime location.

Can't fault the property in any way.

I really enjoyed my stay here! The location was perfect, right across from the Capitol Building. The staff at the reception desk were very friendly and helpful, and I particularly appreciated the complimentary transportation to and from the airport - it made my travel plans much easier. The room itself was clean and comfortable, with all the amenities I needed, including a flat-screen TV and a refrigerator. The on-site restaurant was also a nice touch.

I highly recommend this place to anyone looking for a comfortable and convenient stay.

Comfy beds, great view, fridge & microwave, good TV channels. Delicious fruit infused water in lobby. Nice clean pool. Spectacular restaurant & staff. Valet, front desk & dining room service was wonderful. Super clean. Friendly parking dude.

Great Location & Amenities: The hotel is centrally located, making it easy to explore the city. Plus, it offers a wide range of amenities, including a bar and restaurant, which were convenient and enjoyable.

Noisy Environment: Unfortunately, the street noise was quite loud, making it difficult to sleep peacefully at night. This was a major downside and affected the overall quality of my stay.

I had an amazing stay at this luxurious hotel here! The location was perfect for me as it was right across from the Capitol, and it made it easy for me to access all the things I wanted to do without having to drive. The service was excellent, and the staff were very friendly and professional. From the check-in process, to the valet service, and the check-out, everyone was so helpful and made me feel welcome. The property itself was immaculate and had a friendly atmosphere. The room amenities were top-notch, with everything I needed for a comfortable stay. The lemongrass toiletries and comfy robes were a nice touch. I also loved the fact that there was a spa and wellness center, as well as an indoor swimming pool. It was the perfect way to relax and unwind after a day of exploring.

I highly recommend this hotel to anyone.

I was pleasantly surprised by my stay at Best Western. The hotel was beautifully designed and the guest rooms were exceptional. The view from my room was spectacular and the location was perfect. I had a phenomenal experience and would highly recommend this hotel to anyone visiting Madison.

Clean hotel with a great pool and fitness center. Convenient location, close to restaurants and outdoor activities. Friendly and helpful staff.

Confusion and disagreement over valet parking fees for a second car. Lack of communication about the elevated fee for the second car.