This hotel was a fantastic choice for our weekend stay. the staff went above and beyond to accommodate our requests, such as providing extra pillows promptly. The basic amenities in the rooms were clean, quiet, comfortable, and convenient, ensuring a pleasant stay. Additionally, the location of the hotel couldn't be beaten, with everything we needed just minutes away.

All aspects of our stay were satisfactory.

The room was spacious with a large refrigerator and comfortable beds. The hotel is conveniently located near many shops and restaurants. I would recommend Courtyard for a enjoyable stay.

Convenient location near Short Pump and downtown Richmond. Great amenities and delicious, included breakfast. Friendly and helpful staff went above and beyond. Comfortable, firm mattress. Accommodated special requests, even with busloads of students.

I got great bang for my buck at this hotel - the location was fantastic and the amenities exceeded my expectations. The room was clean and well-stocked, and the staff went above and beyond to make me feel welcome and cater to my needs.

The breakfast selection could have been more varied and appealing.

Great location and amenities. Courteous and friendly staff. Delicious breakfast included. Convenient to downtown Richmond.

Absolutely nothing to say about dislikes.

The customer service at Courtyard Richmond Northwest was exceptional. The front desk staff, especially Bryan, went above and beyond to make our stay comfortable and convenient. The Bistro was a great place to hang out, with friendly bartenders like Amber and Annie who provided great conversation and delicious drinks. Housekeeping kept the rooms and common areas clean, and the beds were comfortable. We can't wait to see the renovations next year!

Close to Everything, rooms with a view of a nice fountain in the beautiful pond, and breakfast included at the nearby Starbucks were great. The staff was very attentive. Selected detail: Close to Everything.

No negative aspect to report, everything was ok.

Excellent location, delicious breakfast, friendly and helpful staff, clean room with all necessary toiletries, good hotel coffee.

Couldn't find any faults at all.

The staff at the hotel were amazing, going above and beyond to make our stay memorable. They were friendly and helpful, providing recommendations for great Italian food and making us feel right at home. The location was also convenient, with easy access to both ShortPump and downtown Richmond. The breakfast was delicious and filling, and we appreciated the option to order to-go. The comfortable beds and overall friendly staff made our stay enjoyable.

Felt very lucky, no complaints.

The shower tub has solid walls without grout. Soap, shampoo, etc. provided in large bottles. Clean carpet in room. Breakfast served by friendly staff. Convenient location for exploring ShortPump and downtown Richmond.

The hotel is located near a beautiful pond, providing a scenic and peaceful atmosphere for guests. It is also conveniently close to downtown Richmond and a variety of dining options. The rooms are spacious and clean, offering a comfortable stay. The staff is present and accommodating, with the Bistro staff going above and beyond to serve guests even during holidays.

There is limited elevator access, which may cause inconvenience during busy times.

This hotel had a lot of positive aspects to offer. Firstly, the cleanliness was impeccable. The rooms were well-maintained and the carpet looked spotless. Additionally, the shower in the bathroom was a standout feature. The solid walls without grout gave it a sleek appearance, and the large bottles of soap and shampoo provided convenience and reduced waste. The hotel facilities were also quite impressive. The breakfast served by the friendly staff was a delight, and the parking area was spacious. Furthermore, the hotel's location close to everything made it convenient for exploring the surrounding areas.

Don't have any issues at all.

I recently stayed at Courtyard in Richmond for a weekend getaway with my grandson. The staff went above and beyond to make our stay memorable. From the friendly check-in experience, to the helpful bartender and houseman, everyone made us feel right at home. The hotel facilities were clean and well-maintained, and we loved spending time in the courtyard. Additionally, I was impressed with the staff's responsiveness when I left a necklace in my room. They promptly searched for it and kept me updated until it was found. Thank you for a fabulous stay!

Strongly recommend this hotel.

Comfortable beds, friendly staff, great location, convenient to restaurants and shopping. Good breakfast included.

Felt like royalty, no complaints.

During my Christmas stay, I enjoyed the comfortable rooms and good shower offered at the hotel. The location of the hotel was convenient, with easy access to nearby restaurants and a Starbucks. Additionally, the staff at the hotel were friendly and accommodating, providing excellent customer service.

I found that there were not enough washcloths in the bathroom, which was a bit inconvenient. It would have been better to have more available for guests.