Our stay at Best Western was amazing! The high ratings were well-deserved. The price was excellent for the great room we had. The young lady at check-in was friendly, providing helpful hints and pointing out all the amenities. She even let us know who would be there after her in case we needed anything. The facility was top-notch, with an excellent location. The prepared breakfast and coffee were delicious. Everything was clean, making it the perfect place to stay. Check-in and check-out were smooth, and any request we had for our room was taken care of immediately. 5 stars!

The hotel had clean and comfortable beds, a perfect shower pressure, and a hairdryer that worked without snagging my hair. The continental breakfast offered many choices and the staff was wonderful. The hotel was also dog-friendly and had a good location near shopping and restaurants.

Felt like part of their family, no reason to complain.

I was pleasantly surprised by my recent stay at this cozy hotel. Though the breakfast options were limited, the cleanliness and quietness of my room made up for it. The location was also perfect for my needs. I would recommend this hotel.

As young people, we loved the lounge area where we could hang out, play games, and watch TV. The staff was extremely friendly and helpful, making us feel welcome throughout our stay. The location was great, with a shopping mall and restaurants nearby. a nice experience.

Felt like VIPs, no reason to complain.

The hotel was in a great location, close to a large shopping mall and a church for evening services. The staff were very friendly and accommodating. The rooms were well looked after and provided easy access to outside areas for pet owners. a great value for the money.

All was well, no complaints.

The hotel's location was perfect for my weekend plans and had everything I needed within walking distance. The front desk was like a little store, providing many options that saved my weekend. The restaurants nearby could not compare to the quality of the food provided by the hotel's breakfast. Additionally, it had a great view from the room's window.

The bathroom was not as clean as I would have hoped.

Friendly staff. Clean rooms. Great location. Dog-friendly. Exceptional cancellation process. Nice breakfast. Good value. Comfortable mattress.

Nothing negative to say.

Friendly staff, clean rooms, and great breakfast. Convenient location for easy access to nearby attractions. Smooth cancellation process. Comfortable beds and perfect shower pressure. Dog-friendly environment with a feeling of being off the highway.

I was pleasantly surprised by the great value for my money at the hotel. The room was clean and the bed was incredibly comfortable. The location was perfect for my trip to Brockport College and the staff went above and beyond to accommodate us, even offering a great rate for a Queen room when we had booked a King Suite.

The breakfast experience could have been improved with a wider variety of options.

I had a great stay at Best Western, with friendly and helpful staff who made sure I had everything I needed. The location was perfect for my needs, and the hotel had a beautiful setting with a pond and grassy areas for walking dogs. The room was spacious and well-equipped, with easy access to outside for my furry friend. I felt safe and welcomed throughout my stay.

The value for money was great, and the room was clean and comfortable. The location was convenient, with shopping malls and restaurants nearby. The staff was friendly and accommodating.

The breakfast selection could be improved with a wider variety of options.

The hotel is conveniently located close to many tourist attractions. The breakfast was complementary and there were some good options to choose from. The lobby was cozy and had comfortable chairs to sit on.

The hotel room was not well-maintained. The bedding looked old and worn out.

Room was spotless, looked brand new. Bed was comfortable, bedding clean. Continental breakfast had fresh and tasty options. Friendly staff, helpful with local info. Great value for price paid.