The room with a great view of the waterfall & Christmas tree outside the window was magical. Would DEFINITELY choose this place again. Better than the photos!

My stay at Gatlinburg Town Square By Exploria Resorts with my 18-month-old baby was delightful. The 2-bedroom suite was spacious and well-equipped, perfect for families on a budget. The friendly staff and convenient facilities like the pool and hot tub added to our relaxation. Exploring nearby attractions like Ripley's Believe It or Not Gatlinburg and the Gatlinburg SkyLift Park created lasting family memories.

Spacious room with queen bed, sofa bed, full kitchen, and comfy amenities. Close to attractions, clean, and comfortable beds. Outstanding customer service, adjustable heat/air, and functional fireplace.

Minor cleanliness issues. Fireplace non-operational.

During my business trip, my director chose Town Square By Exploria Resorts, and I was pleasantly surprised by the facilities offered. The outdoor pool and hot tub were perfect for relaxing after a long day of work, and the fitness center provided a great way to stay active. The full-time concierge was incredibly helpful and provided great recommendations for local activities. Additionally, the on-site activities for the kids were a hit, keeping them entertained while I attended meetings. The barbecue facilities were a nice touch and allowed for some enjoyable outdoor dining. the indoor pools and outdoor pools offered year-round swimming for adults and children, ensuring there was always something to do.

Can’t fault anything about it.

Positive Experience: Spacious room with ample essentials and a nice shower made our stay comfortable. However, the lack of maintenance response and accessibility issues were major drawbacks, overshadowing the positive aspects of our accommodation.

A quaint escape near stunning natural wonders, I relished the simplicity of indoor pools and a hot tub post-exploring mountain trails. The full-time concierge helped me navigate local adventures, while my room's private balcony offered a peaceful evening retreat. With Southern charm and city conveniences nearby, I found my solo retreat unexpectedly delightful. Sitting in the spa tub, I couldn't help but ponder the mysteries of mentalists, all while embracing the joy of a child at heart.

Exceptional

The room was spacious and well-equipped, perfect for families exploring the Great Smoky Mountains - plus the kitchen had everything you could need for cooking, super convenient. The location was spot on too, just a quick walk to downtown and a short drive to the national park entrance, ideal for outdoor enthusiasts. 🏞 Loved chilling on the balcony overlooking the waterfall, but a bit bummed when some areas were closed for renovations, resulting in a tad crowded pool situation at one point.

We were within a quick walk to downtown and its insane nightlife and shopping. The indoor pool and outdoor pool were lit! Plus, our room had a killer setup with cable TV, DVD player, and a sick balcony view. It was totally perfect for our squad to chill and have a blast.

Yo, they gotta add a game room or some cool hangout spot for the young crowd.

This hotel is perfectly situated near all the attractions and dining spots we wanted to visit in Gatlinburg. It was great to have a spacious room with a kitchenette, making our longer stay comfortable and convenient. the staff was friendly and helpful, and the free on-site parking was a bonus. We also enjoyed the shared porch area, perfect for relaxing after a day of exploring.

One thing that could be improved is providing more accurate information about any ongoing construction or renovations at the hotel. It would be helpful to know in advance to set proper expectations.

We got an amazing value for our money at this hotel! The room was cozy and comfortable, with a nice updated feel. The location was perfect, within walking distance to everything we wanted to do in town. The staff treated us like VIPs, making us feel so welcome and taken care of.

The hotel breakfast menu could use a little improvement, maybe offering more variety or options.

It's conveniently located within easy walking distance to downtown, offering a wide array of entertainment, shopping, and nightlife. The pools, both indoor and seasonal outdoor, provided great enjoyment for our kids. In addition, the rooms were equipped with a cable TV and a DVD player, adding a homely touch to our family evenings.

My wife says that it would have been great to have more kid-friendly dining options nearby.

This hotel is a hidden gem in a great location in the heart of town. The staff were friendly and accommodating, making sure we had everything we needed for our stay. The rooms were spacious and clean, with a private balcony that provided a lovely view. I also appreciated the attention to detail, with extra towels and basic amenities provided. The breakfast selection was delicious and satisfied our morning cravings.

The parking situation could use some improvement, but everything else was more than okay.

Our stay at Town Square By Exploria Resorts was fantastic! We were pleasantly surprised by the spacious room, especially the large bathroom. The sink being outside of the bathroom gave us extra counter space, which was a nice touch. The check-in process was thorough and the front desk agents were incredibly polite. They even provided us with a helpful map of the resort, which was essential given its size. We loved the two pools and hot tub, a great surprise. And when we needed ice, the maintenance guy arrived promptly. a wonderful experience.

Couldn't fault a thing.

Loved the convenient location, just a short walk to the strip and attractions. The one-bedroom apartment was spacious and clean, with a fully-equipped kitchen and washer/dryer. The bed was incredibly comfortable, and I slept great during my pregnancy. The bathroom had plenty of counter space.

Felt right at home here, nothing was too much trouble.