Excellent Service and Comfortable Rooms

We recently stayed at the Hilton Garden Inn and the service was excellent. From the warm welcome at check-in to the friendly staff throughout our stay, we felt well taken care of. The room was clean, spacious, and comfortable. We especially enjoyed the breakfast options, with delicious pancakes and French toast. The hotel also provided ample parking and we felt safe during our stay. we had a great experience and would recommend this hotel to others.

Nice and large common area, nice rooms, great location, friendly and helpful staff, clean room.

Nothing to fault.

Convenient location with nearby shops. Friendly and professional staff that make you feel welcome. Easy check-in and check-out process through the app. Clean and comfortable rooms. Helpful staff when requesting additional amenities. Delicious breakfast buffet.

The hotel had a spacious and comfortable common area, with nice rooms and bathrooms. The location was fantastic, with easy access to shopping and restaurants nearby. The staff was friendly and helpful.

Felt so welcome, nothing was too much trouble.

Friendly staff, clean facilities and delicious breakfast within walking distance of shops. Easy check-in and check-out process through the app and flexibility for healthcare workers to check-out late. Comfortable rooms, with only minor suggestion of cleaner comforters.

Friendly and accommodating staff. The hot breakfast options were delicious and had a variety of choices. The room was clean and comfortable, especially the shower head. The location is convenient for shopping. I would highly recommend this hotel.

This hotel was fantastic! The staff was friendly and attentive, making sure our needs were met. The location was great, with easy access to shopping and restaurants. The rooms were clean and comfortable and included a delicious breakfast.

All aspects of this hotel were up to par!

The hotel offers great value for money, with affordable prices and attention to detail. The location is perfect, situated in a nice area with plenty of shops and restaurants within walking distance. The staff are friendly and provide excellent service. The rooms are spacious, clean, and come with a comfortable bed. The basic amenities provided, such as towels and a nice-sized shower, make the stay even more enjoyable.

No issues, everything was fine.

I had a wonderful Christmas stay at a hotel in Louisville. The room was clean and comfortable, and the staff was extremely friendly and helpful. I especially liked the free breakfast in the morning and the convenient location near shops and restaurants. It made my stay even more enjoyable.

The only downside I experienced was that the beds were not very comfortable. They were too hard for my liking, but they might be fine for others who prefer firmer mattresses.

The hotel was conveniently located close to shopping centers and numerous restaurants, including the Paddock shops, which were just across the street. Besides, it was near the Expo Center, making it an ideal location for business travelers and event participants. The hotel room was well-designed with a comfortable bed, kitchenette, and a clean bathroom. The housekeeping staff was helpful and kept the room tidy, changing the linens and towels daily. Also, the breakfast was delicious with plenty of options.

Parking was difficult due to the limited spaces, which necessitated a long search for a parking spot.

Clean, convenient, friendly staff, nice amenities, good location, walking distance to shops and restaurants.

Nothing it was perfect.

I had a very nice stay at Hilton Garden in Louisville. The hotel was impeccably clean and well-maintained, both in the rooms and public areas. My room was spacious and comfortable, providing a great night's sleep. Despite a couple of snags, overall my stay was pleasant.

Although I planned to have breakfast at the hotel for convenience, there was some confusion with the dining area access. However, after a bit of back-and-forth, I was able to enjoy a satisfactory breakfast, although it didn't quite live up to the made-to-order waffles and omelets I had heard about.

The hotel had fantastic service and a friendly staff. They were always kind and asked if I needed anything when I walked in. The room was very clean and neat, and the staff even took care of my belongings that I left behind and returned them to me. The location of the hotel was also great, with key amenities and shopping options nearby.

One major downside was the lack of staff discipline. The cleaning guy started coming into our room over an hour before check-out time, which was a safety concern.

Friendly staff, quick crib delivery. Convenient location near shops. Updated, clean hotel with customer focus. Delicious breakfast buffet. Easy check-in/check-out on app. Safe, ability to choose room and late checkout for healthcare worker. Amazing spa bath. Great staff. Very clean room.

We loved our stay at this hotel! The bed was incredibly comfortable, and everything was impeccably clean. The hotel facilities were top-notch, especially the heated pool and gym. The friendly staff made us feel welcome, and the food was delicious. Additionally, the TV in our room was a nice size. The location was perfect, right next to a shopping plaza with a mall and several restaurants. We were able to easily explore this city and enjoy all the nearby stores and dining options.

Absolutely nothing!