The room was spacious and had all the amenities we needed for our romantic escape. We loved the comfortable bed and the fact that there was a mini fridge and microwave in the room. The location of the hotel was also convenient, with plenty of parking available.

There were stains along the walls that looked like the start of mold, which was a bit concerning. Additionally, housekeeping was inconsistent, as our first room had not been properly cleaned and we had to change rooms, which was quite inconvenient for our romantic getaway.

Conveniently located near multiple grocery stores and to the event that brought us to town. The staff were friendly and the room had a wonderful view of some water.

All was ok.

Spacious, quiet room with a water view. Clean and comfortable bed and pillows. Helpful staff and excellent customer service. Soundproof room provided great sleep during a storm. Smooth process when relocating due to AC unit issue.

The hotel is conveniently located close to shopping areas and essential amenities. It's also just a short distance away from the activities at CNU, making it a great choice for those attending events at the university. Additionally, the hotel is surrounded by multiple grocery stores, providing easy access to any necessities you may need during your stay.

Everything was okay.

Comfortable bed, clean room, friendly staff, delicious breakfast, clean gym and pool area, well-kept property.

Couldn't fault.

We are very thankful to Justin at the front desk, who took care of a little inconvenience right away, making us feel welcomed for our entire stay. The friendly staff ensured our room was always clean and comfortable. The delicious breakfast and fresh, clean room were a great bonus. Thank you!

We had a fantastic stay at this hotel in Newport News. The room was soundproof, allowing us to sleep peacefully despite a thunderstorm outside. The bed was incredibly comfortable, and we slept like babies. The breakfast server and the front desk staff were excellent, providing exceptional customer service. The property was clean and well-maintained, with a gym and pool area that were tidy and inviting. The hotel is conveniently located in Newport News, making it a great choice for our stay.

N/A.

Great service and cleanliness were the best aspects of my stay. The staff was attentive and provided excellent service throughout my business trip. The hotel rooms were very clean, which is important to me. Additionally, the hotel's gym was impressive with all the machines in good working order. The convenient location near shopping centers was a plus.

One downside was the feeling of being in a shopping mall parking lot, which detracted from the overall ambiance of the hotel. Another negative aspect was the lack of fruit options for breakfast, which would have been a nice addition.

We enjoyed our stay at this hotel. The cleanliness was exceptional, and the hotel facilities were well maintained. The staff was very friendly and provided us with great recommendations. The breakfast options were delicious, and the hotel's location was convenient, being close to multiple grocery stores and shopping areas. We were also pleased with the parking options and the ease of transportation.

No complaints.

The hotel's location is an advantage due to activities nearby and the proximity to restaurants and shopping. The room and bathroom were clean and comfortable, and the staff was friendly and accommodating. The breakfast offered a variety of pre-made items, but made-to-order options were available. The coffee station and bar were convenient facilities.

The price for the hotel was a bit steep for its basic amenities in comparison to other hotels.

Exceptional front desk staff, clean and comfortable location with easy interstate access.

My husband and I recently stayed at Hilton Garden Inn in Newport News. Our travel purpose was to explore the area and relax for a few days. The hotel's location was perfect, with a variety of amenities nearby such as a theater, Starbucks, and a supermarket, all within walking distance. The facilities were exceptionally clean, and the staff provided great hospitality. We were particularly impressed with the comfortable bed, which allowed us to sleep soundly. The breakfast server was friendly and customer service-oriented. The front desk staff, both in the evening and morning, were excellent. our stay was fantastic and we highly recommend this hotel.

Totally recommend this hotel.

I had a fantastic stay at this hotel. The cleanliness was impressive, with only a few minor stains in my room. The staff, especially Jeffrey, were super friendly and made me feel very welcomed. They provided helpful recommendations and great service during breakfast. The gym and pool area were clean and tidy, although I didn't use them. a great addition to my stay.

Absolutely nothing.

The front desk staff exceptional! Cleanliness and comfort. Great hospitality. Quiet location with easy access to the interstate. Soundproof rooms.

Didn't dislike anything about the property.

We enjoyed a warm greeting upon arrival and were pleasantly surprised by the easy breakfast ordering system. Although the hotel was off the highway, we had plenty of options just around the corner. we had a pleasant and convenient stay at Hilton Garden.