Small eating area in lobby, small concession area, clean pool and exercise area, great breakfast, attentive bartender.

Pleasant and helpful front desk manager. Clean room and fulfilled requests. Good price and tasty peanut butter cookies at the front desk. Staff went above and beyond to rectify a reservation issue. Self-serve coffee and dining options available. Spacious and inviting lobby. Friendly and professional staff, with clean and useful fitness center.

No inattentive staff or issues.

The staff, especially Meredith, was incredibly pleasant and helpful. com. The room, dinner and bar area, and entryway were all outstanding. The breakfast was delicious and the bartender was attentive and busy.

Nothing, all excellent.

The staff serving breakfast, especially Meredith and Lynn, provided excellent service. They were pleasant, cheerful, and provided the best service I have ever experienced. Additionally, the woman at the front desk was extremely friendly and hospitable. The hotel itself was very clean, with nice facilities. The location was great, as it was fairly close to the Freelander Theater. The parking was convenient, and the hotel had transportation options available. I had a fantastic stay.

Nothing, no complaints at all.

Small eating area in lobby, small concession area, clean pool and exercise area, great breakfast, attentive bartender, excellent breakfast servers.

This hotel offers great value for money. I was pleasantly surprised by the affordable prices, especially considering the attention to detail and the level of service provided. The location is fantastic, as it is not only close to downtown Wooster, but also convenient for visiting the local Amish communities. The staff was friendly and helpful, making my stay even more enjoyable. The basic amenities were all present and the rooms were clean and beneficial, allowing others to sleep undisturbed while I was up. The bed was comfortable and the bathroom was clean. this hotel exceeded my expectations and I would definitely stay here again in the future.

The lighting in the evening hours could be improved.

My husband and I recently stayed at Hilton Garden Inn for a night out near Amish country. The lobby and room were clean, and the bed was comfortable for me. The hotel offers a jacuzzi tub in the room, which I was excited about. However, there were a few cleanliness issues with streaky mirrors and a shower door covered in hard water stains. The biggest disappointment was finding red flakes in the water when I used the tub. It made me question the cleanliness of the tub and I chose not to use it. Despite these drawbacks, the hotel staff were friendly and tried to rectify any issues we had. I would recommend this hotel for its location and comfortable accommodations.

The hotel had a simple and quick check-in process, and the accommodations were spacious and very clean. The indoor pool and workout areas looked nice, although I didn't have a chance to use them. I also appreciated the attentive service I received from the staff at the bar, especially the woman tending who provided prompt and friendly service. it was a pleasant stay.

The hotel showed signs of age and could use some updates. The desk clerk seemed confused about our online check-in, which was a bit frustrating.

Clean rooms, good location, and convenient lobby concession area. Pool and exercise area well-maintained. Staff provided fair service.

Clean hotel, great location, helpful staff, fair service, nice breakfast servers.

Nothing for me.

The hotel was conveniently located in a quiet area just off the main street, making it a great choice for anyone attending events at nearby colleges or exploring the historic downtown area. The staff at the hotel were incredibly helpful and made the stay enjoyable. Additionally, the rooms were clean and comfortable, providing a pleasant environment for relaxation.

There were a few minor issues during our stay. the shower in the bathroom had some temperature control issues, making it difficult to find the perfect water temperature.

Everyone so nice. Clean room. Fulfilled requests. Good price. Peanut butter cookies. Wonderful staff. Helped with reservation issue. Clean, comfortable, quiet room. Loved everything. Great breakfast. Helpful cleaning staff. Nice coffee setup. Delicious potatoes. Convenient location. Clean rooms. Nice bathroom. Overall great experience.

Hard to think of anything.

The staff serving breakfast were excellent servers! Pleasant, cheerful, best service we have ever had! The woman at the front desk was extremely friendly and hospitable. The dinner and bar area were great. Bartender was attentive. Location was convenient. Rooms were very clean.

Nothing I didn't like to be fair.

This hotel is definitely worth the money. The spacious lobby area and clean, comfortable rooms are impressive. They provide refreshing drinks in the lobby and the staff is super helpful and professional. It's located on the outskirts of the city in a quiet area, which gives a peaceful vibe to it.

All in all, this hotel seemed pretty much perfect!

The hotel was a pleasant surprise with a warm and welcoming ambiance in the lobby. The comfy seats, fireplaces, and fresh water with lemons and oranges added to the cozy atmosphere. The room, though older, was well-maintained and clean. I appreciated the addition of USB ports and plugs for all the tech gadgets. The hotel's proximity to a gas station and chain restaurants in a shopping area was convenient.

The breakfast option offered was a bit pricey at 10 dollars for standard breakfast items. Additionally, I came across some issues in the bathtub, which seemed rusty and had something on the bottom that felt uncomfortable.