I had a fantastic stay at this hotel. The staff, including Whitney at the front desk, made me feel welcomed and at home. The swimming pool and hot tub were relaxing, and the breakfast was really good. The lobby area had plenty of seating and was a nice place to hang out. I also appreciated the cleanliness of the hotel and the helpfulness of the housekeeping staff. The location was convenient as it was on my route to my final destination.

All was perfect.

I recently stayed at Holiday Inn Augusta West and had a fantastic experience. My family and I stayed for three nights and were delighted by the beautiful and well-maintained hotel. The rooms were clean and comfortable, with adorable travel-sized Dove and Scope toiletries. We enjoyed the indoor pool and hot tub, as well as the delicious hot breakfast buffet, which offered a variety of options like Simply Orange Juice. The staff, including Ivy at the front desk and Corine in the restaurant, provided exceptional service and made us feel welcome throughout our stay. a wonderful hotel with great amenities and friendly staff.

Can recommend this hotel.

I was pleasantly surprised by this hotel. the value for money was excellent, with reasonable prices for a comfortable stay. Secondly, the staff was attentive and friendly, making sure that all our needs were met. Additionally, the rooms with 2 beds were clean and well-maintained, providing a comfortable and relaxing atmosphere. Lastly, the breakfast included in our stay was a great perk, offering a variety of options to start our day off right.

Only one minor issue - could improve breakfast replenishment efficiency.

Convenient location, beautiful lobby, clean rooms, spacious, nice pool.

Nothing I didn't like to be fair.

The friendly and helpful staff made our stay at Holiday Inn Augusta West I-20 enjoyable. The indoor pool was a great surprise for our kid, and the rooms were comfortable and quiet. The breakfast buffet exceeded our expectations and was included in the stay. The convenient location close to the highway and ample parking space made it easily accessible.

Felt like a true getaway, nothing to complain about.

During our recent stay at Holiday Inn in Augusta, we were delighted with the spacious and comfortable room. The beds provided a great night's sleep, and the overall cleanliness of the facility was impressive. We especially appreciated the convenient indoor pool, which had its thermostat adjusted for the weather. The staff were friendly and always ready to assist with any inquiries we had. we had a pleasant and relaxing stay at the hotel.

As someone with physical handicaps, I was pleasantly surprised by the accessibility features at this hotel. The facilities were well-equipped to accommodate individuals with mobility challenges, making my stay comfortable and convenient.

Felt safe and secure throughout my stay, no complaints.

The room was clean and comfortable, with a super comfy bed. The TV had a great selection of channels to choose from. I also liked the extra large fridge in the room.

The value for our money was excellent and the room was incredibly comfortable, especially the spacious bed. The location of the hotel was perfect for our needs and the staff treated us exceptionally well, especially Corinne who went above and beyond to help us with our luggage and make our stay memorable.

The breakfast experience could have been better with more efficient food refills and additional kitchen staff during breakfast hours.

Centrally located, clean rooms, exceptional staff. Corinne went above and beyond to help with luggage. Hot breakfast with modifications. Good price, friendly front desk, minor issue resolved with compensation. Conveniently near interstate and restaurants.

I loved the spacious and clean rooms at the Holiday Inn. The walk-in shower was a great touch, and the comfortable bed ensured a good night's sleep. The curtains kept the room dark, perfect for those who love to sleep in. The breakfast buffet was a highlight, with a wide selection of delicious food. it was a great experience and I will definitely be returning!

The only drawback was the limited selection of food at breakfast. The scrambled eggs, potatoes, and meats were quite greasy, and there were no fruits, toast.

We had a great stay at the Holiday Inn in Augusta! The value for money was excellent and the room was clean and comfortable. The hotel staff, especially Artavia, were fantastic and always ready to help.

The breakfast offerings could be improved by fixing the broken waffle maker and soda machine.

This hotel is a gem! The prices are unbeatable, and the service is top-notch. We loved the location, with shopping right across the road and easy access to the Augusta National golf course. Our room was surprisingly spacious and kept so clean with lovely air freshener. The comfortable beds made for a great night's sleep, and the included breakfast was superb. From the given reviews: "10/10. Seriously, between the delicious affordable food and great drinks served by the sweetest bartender, it doesn’t get better.

All was well during our stay.

This hotel is conveniently located near a shopping mall, in the Augusta area and not too far from the Augusta National golf course. The room is spacious and clean, with a comfortable bed. The employees are nice and helpful, and there is a fitness center for guests to enjoy. The bar is a great place to relax and unwind after a long day.

The hotel could improve on its housekeeping services.

Clean and comfortable, updated hotel, onsite restaurant/bar, good amenities, welcoming staff, hot breakfast buffet with high-quality products.

Couldn't fault