Staff's Exceptional Friendliness and Helpful Service Shined Bright

However, the condition of the rooms, including issues with the mattress, toilet, and cleanliness, left much to be desired and in need of improvement.

A marathon runner, I stayed southwest and walked to popular attractions. The room showcased city views—convenient amenities included. The fitness facilities were excellent! A gem exhibit nearby caught my eye. A local fish market added flair. Reliable meeting venues for work, plus trendy dining spots. I enjoyed a drink by the marina, perfect for chilling with friends. Paddle boating on the Tidal Basin was a fun sightseeing twist. A memorable stay—highly recommend for sports lovers like me.

During my recent transit stay at Holiday Inn Washington Capitol-National Mall, I was impressed by the hotel's prime location, just a short walk from the National Mall and within easy reach of key transportation hubs. The abundance of nearby museums and landmarks made it a convenient base for exploring Washington's cultural attractions. the well-appointed rooms with modern amenities and the on-site dining options provided a comfortable and enjoyable experience during my brief stopover.

The only minor inconvenience I encountered was the misunderstanding about the parking arrangement. While I assumed it was included in the room rate, it was actually a separate fee.

Stunning Views: The spacious room's large windows offered a mesmerizing view of the city. I felt like I was in a real-life painting, with the bustling city below me. It was like having my own private skybox, minus the cheering fans.

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The location was central to everything we wanted to do, being just a few minutes' walk to most places to visit, like the National Mall, Smithsonian Museums, and monuments. the housekeeping was excellent, and the room was spacious and exceptionally clean compared to my previous stays. Walk to everything we wanted to see was convenient, and the restaurant served delicious meals for lunch, dinner, and drinks. Overall, it was just as good as I hoped for, highly recommended!

One thing that could be improved is the breakfast options, as they were limited to unhealthy choices. I recommend the hotel to include more healthy options for breakfast.

The hotel's location was epic, with all the sick museums and historic sites just a stone's throw away. We partied at a private event space in the hotel, and the vibe was off the charts. Paddle boating on the Tidal Basin was rad!

If there was a rooftop lounge or nightclub in the hotel, it would've been even more lit for us young party animals.

First stay, staff found my lost item. Perfect fit for me. Free Wi-Fi, 24-hour reception, Rooftop pool, Snack bar. Coming back next weekend.

The Holiday Inn at the National Mall is an excellent choice for a family stay in Washington. The hotel's central location allowed us to easily visit iconic sites such as the World War II Memorial and paddle boating at the Tidal Basin. The diverse range of event venues provided an ideal setting for our family gatherings and special celebrations amidst a unique historical backdrop.

My kids wished for a designated play area within the hotel premises for some additional family fun during our stay.

Holiday Inn was fantastic! the room was new, spacious, and smelled great. Convenient location near Smithsonian Museums and a metro station. the rooftop pool offers a view of the Capitol dome. Staff was considerate and amenities top-notch, including a well-equipped gym and nearby dining options like Starbucks and a restaurant. Highly recommended for a perfect stay.

Old furniture, minor cleanliness issues.

Had a FANTASTIC STAY in a hotel close to the National Mall and Smithsonian's. the rooftop pool was amazing! Definitely coming back. Better in person than in photos.

Just returned from a weekend stay at the Holiday Inn in Washington. The hotel was perfect for our family trip to explore the museums. Our room on the 2nd floor was private and quiet, with a pleasant garden view. The beds were comfortable, and the in-room amenities were good. We also saved money by using the parking lot across the street. Plus, being in walking distance from the mall, we had a variety of food trucks to choose from for lunch during weekdays.

We highly recommend this hotel.

As adventure travelers, we loved the convenient location near the Mall with all the museums and the subway stop on the corner. The proximity to The Wharf, with its great shops and restaurants, was also a big plus. The staff were all really nice and the security was good. The comfortable room and bed, along with the excellent shower head, made our stay even more enjoyable. We also appreciated the mask mandate and enforcement during these times.

Felt like VIP, no complaints whatsoever.

The location was great, within walking distance of major museums and the National Mall. I loved the laidback vibe and stunning views at The Wharf. The hotel staff was friendly and helpful.

Oh, and let's not forget the long and tedious check-in procedure. It was the highlight of my stay.

I chose this hotel for attending a business session, and I found the meeting rooms to be well-equipped and conducive to productive discussions. The business center was also convenient for last-minute preparations and printing documents.

The one service I missed for my work was the absence of room service, which would have been helpful for working late nights without having to leave the room for meals.

Great location with on-site parking. Close to major attractions. Modern accommodations with ample space, including a sofa and refrigerator. Comfortable bed and friendly staff.

No complimentary water or drinks. Limited room service availability.