I had a fantastic stay at Holiday Inn Cleveland Northeast - Mentor! The staff accommodated my request for an early check-in, and the customer service was outstanding. The decor was modern and the facility was clean. The bathroom was gorgeous, giving me plenty of inspiration for my own remodeling projects. The proximity to the freeway and nearby restaurants was a huge plus. I highly recommend this hotel for a wonderful lodging experience.

We loved the convenient location of this hotel. It was surrounded by a variety of restaurants and gas stations, making it easy for us to find something to eat or grab essentials. The hotel room was exceptionally clean and comfortable, ensuring a pleasant stay. The check-in clerk was friendly and helpful, making the whole process smooth. Although we didn't have the chance to try it this time, we're looking forward to trying the breakfast on our next visit.

Nothing that we didn't like.

As a solo traveler, I really appreciated the clean and fresh-smelling room. It was also convenient that the hotel provided cleaning wipes. The breakfast staff was extremely helpful and friendly, especially with accommodating my 11-month-old. The hotel's understanding and assistance in changing our reservation was a huge relief. The breakfast options were great, and the room had comfortable bedding and easy temperature control. The hotel also offered complimentary toiletries and a sleep kit, which was a nice touch. The location was close to local restaurants, making it convenient.

Felt very comfortable, no complaint.

The staff at Holiday Inn Cleveland Northeast - Mentor went above and beyond to ensure our stay was comfortable and enjoyable. They were friendly and professional, making us feel welcomed throughout our visit. The hotel also had a great restaurant with delicious food and reasonable prices. I would definitely recommend this hotel.

This hotel is a great value for money with prices that won't break the bank. The location is perfect with several restaurants within walking distance. Staff is friendly and attentive, just like Mike, Das, Cindy, and Jennifer described in the reviews. The spacious rooms are clean and have all basic amenities.

Everything was just fine, no complaints.

The beds were incredibly comfortable with a choice of pillows labeled as soft or firm. The room was clean and spacious, providing a comfortable and quiet atmosphere for a romantic escape. We also enjoyed the convenient location of the hotel, with numerous nearby options for drinks and dinner.

The shower had a slow drain which caused water to back up, which was a bit inconvenient. Additionally, housekeeping only visited our room once in the five days we stayed, so we had to search for the maids cart to change our towels.

Clean and comfortable room. The bed was very supportive and had a soft mattress topper, which made for a great night's sleep. The staff was friendly and the water pressure and temperature in the shower were great. One nice touch was the complimentary sleep kit with a mask, neck pillow, and earplugs. The location was also convenient, with plenty of nearby restaurants.

The pool was closed during our stay and there was no discount on the room rate. Additionally, breakfast was only served from 6-8AM, which was inconvenient for those who wanted to sleep in.

The location of the hotel is great since it's near several restaurants and local attractions. The rooms and bathrooms were clean, but basic. The staff was friendly and helpful. Breakfast was delicious and the Wi-Fi worked well. The flat-screen TVs were a nice touch.

The pool wasn't as advertised and lacked enough seating.

Great location, helpful staff, clean facilities, accommodating during water main break.

Felt so comfortable, no complaints whatsoever.

I had a fantastic time at this hotel! The staff were incredibly friendly and attentive, making me feel right at home. The attention to detail was impeccable, with little touches like complimentary sleep kits and toiletries available from the front desk. The location was perfect, as it was conveniently close to a variety of local restaurants. Additionally, the rooms were well-equipped with kitchenettes, allowing me to prepare my own meals if I wanted to.

Everything was spot on, no complaints whatsoever.

Room had iron, coffee machine, microwave, toiletries, and labeled pillows. General Manager helped with internet issue. Hotel and rooms are very clean. Staff was great. Good location near local restaurants.

Rooms are well-maintained with an ample supply of toiletries and towels. Comfortable beds labeled as soft or firm, and temperature is easy to adjust. There's a good dining options and a spacious lobby area.

Great location, excellent staff, helpful during water main break, clean hotel, recommended for others.

Nothing that I didn't like.

The room was impeccably clean and the bed was incredibly comfortable. The staff was friendly and accommodating. The water pressure and temperature were excellent. The complimentary sleep kit was a nice touch.

Don't have any issues at all.

My weekend stay was quite pleasant. The breakfast sandwiches provided at no cost were a nice touch and there was plenty of coffee available. The hotel's location was very convenient, making it easy to go out and explore the area. the staff was friendly and welcoming which made me feel at home away from home.

While my stay was overall positive, the room cleaning service left something to be desired. , the internet connection was spotty at best - it wasn't very secure and could be frustratingly slow.