Friendly and efficient staff. Clean hotel and rooms. Convenient location. Pool and outdoor relaxation area. Helpful recommendations for dining options. Close to local attractions. Quick response to requests

Nothing not to like.

I recently stayed at a hotel in Springfield for 4 days and had a fantastic experience. The pool was clean and the outdoor area was a great place to relax. Everything we needed was conveniently located nearby. I will definitely be staying here again!

The beds were clean and comfortable, providing a good night's sleep. The front desk staff were friendly and helpful, making our stay enjoyable. Additionally, the facility seemed to be new and well-maintained.

There were some unpleasant experiences during our stay. We encountered noise disturbance from a late-night party outside our window, which affected our sleep.

Very clean. Comfortable beds. Fair breakfast with some variety. Overcooked omelettes and horrible bacon. Easy to find. Professional staff, especially Morgan who tried her best to accommodate our needs. Pricey for a small room. Would stay again. Good location.

The staff was super efficient and nice, giving us dinner recommendations. The hotel was very clean and a great stopover place while traveling. The Black Sheep's burger dinner was a great recommendation.

Felt warm, no complaints whatsoever.

Clean rooms, comfortable beds, spacious, helpful staff, recommended local restaurant.

All good.

We loved that the hotel was close to everything, and our room was conveniently located next to the indoor pool, which was great for our children. The staff were quick to respond to our needs.

The only downside was that the air conditioning in our room was not cooling the room to our preferred temperature, making it uncomfortably warm for sleeping.

The bed was incredibly comfortable, providing a great night's sleep. The shower was refreshing and stocked with complimentary shampoo and other necessities. The lounge chair in the room was a nice touch and allowed for relaxation. The breakfast provided was alright and the staff were friendly and helpful.

The room was very comfortable and cozy. We had a great night's sleep thanks to the soft pillows and comfortable bed. The breakfast was delicious and offered a wide variety of options. The staff was friendly and accommodating, making sure our stay was pleasant. I recommend this hotel for a comfortable and enjoyable stay.

I had a fantastic stay at this hotel! The value for money was great and the room was clean and spacious. The location was convenient and the staff were friendly and helpful.

The breakfast option could be improved by offering more variety.

The breakfast was excellent, offering a hot meal to start the day. The comfortable bed and clean room provided a pleasant stay. Additionally, the staff was accommodating and professional, especially Morgan, who went above and beyond to address our concerns.

One of the negative aspects was the unpleasant smell of smoke throughout the hotel. Additionally, there were issues with room assignments and maintenance, such as non-functional lights and unrepaired holes in the walls.

The air conditioning in our room was not up to our standards, making it uncomfortably warm for sleeping. However, aside from that, we loved the place! The hotel was easy to find and the staff, especially Morgan, was professional and accommodating. The price was a bit high for the size of the room, but the breakfast and bathroom amenities were great. a clean and quiet facility in a convenient location.

The hotel's location is perfect for those looking to stay close to the airport and various attractions as it's close to everything. The room and bathroom are clean and spacious with comfortable beds and a hot breakfast provided every morning. The staff is helpful and polite, and the lobby is clean with excellent facilities.

The hotel could improve its trash collection services.

Had a great Christmas experience at this hotel! The breakfast buffet had amazing choices, especially the waffles and fresh fruits. The staff were all very friendly and helpful too. The location was perfect, just minutes away from all the best attractions. Plus, the room was very clean and spacious with all the necessary amenities.

My stay was not completely perfect as the air conditioning unit was blowing directly on my face at night, making it a bit uncomfortable to sleep. But, overall it was a minor issue and it didn't ruin my Christmas spirit.

We had a very comfortable stay at the Holiday Inn Express. The beds were cozy and the room was clean. The breakfast in a bag option was convenient and made us feel safe during these times. The bathroom amenities were a nice touch and better than the standard hotel shampoo bottles. we had a pleasant experience at the hotel. I would recommend it.