The hotel facilities were well-maintained, and the rooms had a modern design. The overall cleanliness was impressive, including both the rooms and the bathroom. There was ample parking available, which was convenient. The staff at the front desk was knowledgeable and provided helpful information about local restaurants and attractions. The breakfast in the morning was a highlight, with options like fresh cinnamon rolls and a pancake maker. The staff kept everything replenished and the tables clean for the next guests. The bed was comfortable, although the walls were a bit thin. The hotel's location was convenient, with a 24/7 Walmart nearby for any additional needs. Transportation was easily accessible, and there was a Waffle House close by. it was a great stay with excellent customer service.

Nothing all excellent.

The rooms were spacious, beds comfortable, and water pressure excellent! Breakfast had a good variety of hot and cold options, including a daily selection of protein. The coffee pots were always full. Numerous restaurants were nearby and the hotel had easy access to the highway. The covered entrance made coming and going convenient regardless of the weather.

Felt like VIPs, nothing was too much trouble.

The rooms were spacious and the beds were comfortable, allowing for a good night's sleep. The location of the hotel was convenient, with easy access to the highway and numerous restaurants nearby. Additionally, the water pressure in the shower was excellent, providing a refreshing and invigorating experience.

There were some negative aspects to the hotel as well. The bathroom did not have a walk-in shower, which could be problematic for guests with mobility challenges.

Friendly staff, clean and comfortable room, convenient location, excellent breakfast, felt safe due to presence of police officers.

Absolutely nothing to say about dislikes.

Modern and clean, with friendly staff. Impressive breakfast with dietary options. Comfortable bed and well-appointed room. Will definitely return.

The property was easy to find and in a great location for us visiting the Louisville Kentucky Temple. The staff, especially the young man at the front desk, were lovely and helpful. When we had an issue with a smoking room, they immediately gave us another room. We felt safe knowing that many police officers were also checked in at the same time.

Felt like a VIP, no complaints at all.

I had a great time at Holiday Inn Express! The room I stayed in was clean and comfortable, and I loved the modern look of the newly remodeled hotel. The shower head had excellent water pressure, making for a refreshing shower after a long day. I also appreciated having a microwave in the room, which came in handy when I wanted a quick snack. The location of the hotel was convenient, with grocery stores, restaurants, and gas stations nearby.

Although there were a few minor issues during my stay, such as a lack of breakfast options and a confusing piece of furniture in my room, they didn't detract from my overall positive experience.

Easy to locate, friendly staff, excellent breakfast options, clean and modern facilities.

The location of the hotel was perfect for our city break. It was conveniently located near downtown attractions, making it easy for us to explore the area. Additionally, the free airport shuttle was a great perk, especially since we didn't have to wait too long for it. The friendly front desk staff was also a highlight of our stay - they provided excellent customer service and were a pleasure to interact with.

Our room was dirty and not up to par. We found a finger/toe nail on the floor, and there was caked-on dust and food in the lounge chair.

The mattress and pillows were great, providing a comfortable night's sleep. The late checkout option for an additional fee was a convenient perk. The hotel's location was ideal, with easy access to nearby restaurants and shopping.

The computer at check-in was not working, causing delays and inconvenience. The coffee provided was terrible, and to make matters worse, the milk was spoiled.

Lovely young man at check-in, quick response to room issue, felt safe with police officers, fantastic breakfast, early check-in.

Felt like a home away from home, nothing too much trouble.

We loved the helpful and friendly staff at the front desk, especially the kid with long dark hair. Great customer service! The room was clean, comfortable, and had all the amenities we needed. The coffee was also top-notch.

Felt relaxed, no complaints whatsoever.

During my Christmas stay, I enjoyed the modern design of the rooms and the overall upkeep of the property. The hotel was conveniently located, with plenty of parking available. Additionally, the beds were soft and the pillows were reasonably comfortable, making for a comfortable night's sleep.

On the negative side, the lack of soundproofing in the rooms was a major drawback. The noise from the parking lot and neighboring rooms, especially the running water noise from the bathroom, was quite disruptive.

The staff at the hotel were friendly and helpful during check-in, creating a welcoming atmosphere. The hotel itself felt clean, fresh, and modern, with plenty of parking available for guests. The room I stayed in was spacious and comfortable, with a large bed and amenities like a TV, a small fridge, and a microwave. The location of the hotel was convenient, with various restaurants and shops nearby.

One aspect that could be improved is the cleanliness of the bathroom. Additionally, the breakfast experience was underwhelming.