The hotel clerk refunded my money when the vending machine took it, and a staff member even bought me the drink I was craving. Check-in and check-out times allowed me more time to rest. Tina at the front desk was extremely helpful, providing us with maps and information about Charleston. She even offered to mail cards for me.

Felt very relaxed, no reason to complain.

Easy access to a nearby database, friendly staff, amazing free breakfast with great quality and variety, clean and comfortable rooms, hot waffles for breakfast, reasonable price.

Felt extremely welcome, no complaints.

I had a great stay at Holiday Inn Express! The hotel was clean and well-maintained, and the staff was always friendly and helpful. The breakfast was delicious and the lady who served us each morning was kind and accommodating. The location was convenient, with plenty of nearby restaurants and shopping options. I would highly recommend this hotel for a comfortable and enjoyable stay.

Room was spacious and clean, with a comfortable bed and nice bathroom. The staff was very friendly and helpful. Location was convenient, with many places to eat and easy access to the interstate.

The front desk clerk had an unpleasant attitude upon arrival and there were issues with charges not being disclosed at check-in. The dinette in the room was pointless as there were no means to cook anything.

Convenient location near the airport, with restaurants within walking distance. Enjoyable pool and breakfast. Updating happening throughout, with some areas in need of brighter lighting. Rooms could benefit from more ventilation. Fast check-in and secure environment with locked entrance and security guard.

Great value and friendly staff. The rooms were clean and the beds were comfortable. The location was convenient with plenty of places to eat and shop nearby.

The breakfast bar was lacking and some of the hot items were not refilled promptly. The bathroom was a little cramped and had poor ventilation.

My recent stay at Holiday Inn Express was fantastic. The location was convenient, being close to the interstate and a mall. The room was neat, clean, and updated, making for a comfortable stay. The staff were extremely friendly and accommodating, ensuring that all our needs were met. I had a great experience and would recommend this hotel.

I recently stayed at the Holiday Inn Express in Charleston for a quick business trip. The bed and pillows were incredibly comfortable, and the entire hotel was spotlessly clean. The staff was friendly, helpful, and always courteous. I was impressed with the excellent service provided during breakfast, with a wide variety of delicious options available. The hotel's convenient location near the airport and within walking distance of restaurants was a definite plus. I also appreciated the helpfulness of the staff, who even printed off menus for local restaurants. a wonderful stay.

Totally recommend this hotel.

Great room with comfortable seating area, large TV, and kitchenette. Roomy bathroom with great hot water and pressure. Comfortable bed with 4 body length pillows. Helpful and attentive staff, especially Tina.

Nothing could have been better.

The room was clean and comfortable, and the bed provided a good night's sleep. The complimentary breakfast had a consistent quality and there were plenty of options to choose from. Additionally, the hotel's location near various eateries, shopping centers, and gas stations made it convenient for guests.

The comforter in our room was stained, and when we requested a replacement, the hotel did not have any available. The shower also had a drainage issue, causing a buildup of water.

The value for the money was great, and the room exceeded our expectations with a comfortable bed, nice bathroom, and convenient amenities like a mini-fridge and microwave. The staff was very friendly and attentive, and the location was convenient, not too far from the Charleston historic district.

The breakfast experience could have been improved with the addition of those cheap, delicious danishes that hotels usually serve. Instead, they had some really good cinnamon rolls.

Great check-in experience with friendly and efficient staff. The rooms were nice and clean, although the furnishings and decor were a bit outdated. The beds were comfortable and the bedding was clean. I also appreciated the wall-mounted shampoo, conditioner, and shower gel in the bathroom.

The breakfast bar was a major disappointment. During our visit, they were completely out of three of the six hot items and they never refilled them, despite attendants checking on things.

The staff was amazing, and the room was great. The bed was comfortable. It was conveniently located near the airport and close to shopping, restaurants, and highway to downtown Charleston. The pool and breakfast were wonderful. The hotel is undergoing updates, and the ones that have been done look good.

Felt very secure, no complaints whatsoever.

I had a fantastic stay at this hotel! The staff at the front desk went above and beyond to help me cancel my previous reservations and accommodate me. They were incredibly nice and understanding, especially after the challenging journey I had with my carsick daughter through two blizzards. The large variety of food at breakfast was impressive, and the beds were surprisingly comfortable. The staff was friendly and answered all my questions, even providing printed menus for nearby restaurants. The location was convenient, not too far from downtown Charleston, and it was super close to the Navy Training Base. The hotel facilities were clean and well-maintained, and the staff serving breakfast was excellent and courteous.

Everything was fantastic.

We had an amazing stay at Holiday Inn Express! The bed and pillows were incredibly comfortable, providing us with a great night's sleep. The room was clean and well-maintained, and we appreciated the mini fridge and microwave for convenience. The location was perfect, with easy access to the conference center and outlet mall. The staff was friendly and accommodating, making us feel welcome throughout our stay. Despite being near busy stores, the hotel was peaceful and quiet. The breakfast selection was impressive, and we loved the view of the preserve-like area from the breakfast area. we highly recommend this hotel for a pleasant and comfortable stay.