Great location, comfortable room, wonderful mattress, helpful staff, clean facility, good breakfast.

Not one thing.

We had a fantastic stay at this hotel. The location was great, right off the interstate, and there were plenty of restaurants nearby. The staff was friendly and helpful, especially Channing who went above and beyond to make our check-in process smooth. The hotel facilities were clean and well-maintained, and the room was comfortable with a great bed. We appreciated the breakfast and enjoyed chatting with the upbeat breakfast lady. we felt safe and had a pleasant experience.

Could not be improved in any way.

As party people, we loved the convenient location off the interstate with plenty of restaurants nearby. We were pleasantly surprised by the friendly and helpful staff, ensuring our safety. The comfortable beds and pillows, along with a great work space, made our stay even better.

Felt very fortunate, nothing to complain about.

Modern and comfortable room. Excellent service from friendly staff. Early check-in accommodated. Clean facilities.

Not obvious to find.

Our stay at the Holiday Inn Express in West Memphis was fantastic! We got great value for our money with a clean and comfortable room that had the most heavenly bed and a nice chaise lounge. The upbeat and fresh decor added a nice touch to the whole hotel. The staff was incredibly friendly and polite, especially Cameron who went above and beyond to make us feel welcomed and even gave us a discount. Queen, another staff member, was also very helpful and provided us with information on the trolley to Dollywood and even set us up with a membership. We will definitely be coming back thanks to the wonderful experience!

The hotel breakfast menu could use some improvement, perhaps by adding more variety or options.

I recently stayed at Holiday Inn Express in West Memphis for a quick overnight stop on my road trip. The location was convenient, just off I40, but I wish I had requested a room on the quieter side of the hotel. The breakfast was average, although they did have warm cinnamon rolls, a nice change from the usual room temperature muffins. What stood out was the excellent service from Channing at check-in. Despite arriving early, she found us a clean room right away and provided helpful information about the area. The room itself was clean and comfortable, with a great mattress.

Would definitely recommend this hotel.

Friendly and caring front desk staff, comfortable rooms with great mattresses, helpful and welcoming employees.

Was all great.

Convenient location off the interstate with nearby restaurants. Friendly and helpful staff. Clean rooms with comfortable beds. Good breakfast with upbeat breakfast attendant. Highly recommended.

The value for the money was excellent, and the room itself was heavenly with a comfortable bed and a nice chaise lounge. The location was convenient, and the staff at Holiday Inn Express were incredibly friendly and caring.

The morning meal could be improved by offering a wider variety of options.

The breakfast was average, but the warm cinnamon rolls were a delightful treat. Usually, other locations only offer room temperature muffins, so this was a nice change.

Felt completely happy, no complaints at all.

The room was comfortable, with a heavenly bed and a nice chaise lounge. The decor was modern and clean throughout the hotel. The complimentary breakfast was a highlight, with delicious Cinnabon cinnamon rolls and a wide variety of options. The staff were friendly and polite, and there was plenty of parking available. The hotel's proximity to the highway made it convenient for travel.

The hotel's location right on the highway made for a very noisy night's sleep. The sound of semitrucks with loud air brakes kept me awake all night.

Our room was absolutely amazing. The bed felt like heaven on earth, and having a chaise lounge in the room was a nice touch. The decor was vibrant and modern, creating an upbeat and fresh atmosphere. The hotel itself was impeccably clean, from the lobby to our room. We were particularly impressed with the complimentary breakfast. It was wonderful, and they even had mouthwatering Cinnabon cinnamon rolls! We've stayed at many Holiday Inn Express hotels, and they always offer the best free breakfast. Additionally, the staff at this hotel were incredibly friendly and polite, making us feel welcome throughout our stay. Lastly, there was plenty of parking available and the hotel's close proximity to the highway made it convenient for us to travel around the area.

Nothing to dislike.

Convenient location near interstate and restaurants. Pleasant and helpful staff. Good breakfast with warm cinnamon rolls. Clean and comfortable room. Early check-in accommodated.