I got great value for my money at this hotel! The room layout was perfect and the beds were super comfortable. The location was convenient, close to the convention center and downtown area. The staff was mostly friendly and kind, although some seemed a bit preoccupied.

The hotel breakfast menu could use some improvement, maybe offering a tray to take breakfast to the room would be nice.

We loved staying at this hotel! It is situated upstream from the downtown area and this means that there was less traffic and noise. The spot beside the river is very peaceful and we were able to relax with the sound of the water flowing. The staff were very helpful and friendly, we received great service from the room service and housekeeping. We were pleased with the use of mini-bar facilities and the tea and coffee setup in the room, which was very convenient. The sitting area had all the comforts including heating and air conditioning. We enjoyed being able to sit outside on the patio, which had comfortable garden furniture.

We absolutely recommend this hotel to anyone!

The indoor pool was very nice and clean. I loved taking a dip after a long day of hiking in the nearby national park. It was also great that they had a hot tub right next to the pool. I had a relaxing stay and would recommend this hotel.

We thoroughly enjoyed our stay at this hotel. The cleanliness was outstanding, and the hotel facilities were top-notch. The location by the small river created a peaceful and relaxing atmosphere. The staff was friendly and helpful, ensuring that our needs were met.

Everything was fantastic.

The Hampton Inn staff were incredibly friendly and helpful. The location of the hotel was great, right off the main strip. The property was clean and well-maintained. The breakfast served was very good, with a nice selection.

Nothing to fault.

Huge room, friendly staff, great breakfast, clean, good location, comfortable bed.

Hard to think of anything.

This hotel offers exceptional value for money with its affordable prices and attention to detail. The location, uphill from downtown Gatlinburg and on a river, provides a serene and picturesque setting. The staff, providing great service, ensures that basic amenities such as clean water, towels, and toiletries are readily available. The rooms are comfortable and well-maintained, with some even offering a balcony overlooking the creek in the back. Additionally, the hotel's free breakfast is exceptional, offering a wide variety of options to start your day off right.

All was more than satisfactory.

The location up the hill from downtown Gatlinburg provides a peaceful setting by the river, perfect for a relaxing stay. The staff are friendly and provide exceptional service. The rooms are well-maintained, with some even offering balconies to enjoy the beautiful views. The highlight is the complimentary breakfast, which is served with a wide selection of delicious options.

No negative aspect was mentioned in the given reviews.

The outdoor sitting area and hot tub by the river were relaxing. The pool could benefit from some decorative additions. The hotel and grounds were well-maintained. The spacious and clean bedroom and bathroom had a comfortable bed. The hot breakfast offered a great variety.

Great complementary breakfast with a variety of options! Loved having both an indoor and outdoor pool, perfect for the colder weather. , the location was ideal for exploring the natural beauty around us.

The rooms were a bit small and felt outdated. The carpets and towels could use an update.

We thoroughly enjoyed our stay at Hampton Inn. Our room was clean and comfortable, and the location was perfect for exploring the area. The hotel staff was friendly and accommodating, allowing us to check in early. The breakfast provided a variety of options, including biscuits and gravy, eggs, toast, and make-your-own waffles. The buffet was well-maintained and kept clean. The walk to nearby attractions was manageable, and the hot tub was a great addition to our relaxing stay.

We can recommend this hotel.

Great breakfast options each morning. Clean and comfortable room. Good location near the main street and trolley stops.

Terrible service from the lady working breakfast on the last day of our stay. The room felt old and run down.

We had a fantastic time at this hotel. The staff was incredibly friendly and went above and beyond to make our stay pleasant. They provided excellent directions and restaurant recommendations. The breakfast offered a wide variety of delicious options, saving us time before our day of hiking. The hotel was clean, quiet, and had secure parking. We felt safe with the presence of security cameras throughout the property. Additionally, the hotel's location by the beautiful stream running through the city was a major highlight.

Absolutely nothing.

I recently stayed at a hotel in Gatlinburg for a short trip and had a great experience. The hotel was very clean and well-maintained, with staff constantly cleaning throughout the day. The breakfast options were delicious, with waffles, eggs, fresh fruit, and a variety of meats available each morning. The pool area was also clean and relaxing, with two outdoor fire pits and a peaceful stream nearby. The bed was comfortable, and the kids loved the pool and hot tub. The area by the hot tub was especially nice, with TVs, couches, and gas bonfires for a cozy retreat after a long day of exploring.

Totally recommend this hotel.

I had a fantastic stay at this hotel! The room was spotlessly clean and the bed was incredibly comfortable, ensuring a great night's sleep. The location was perfect, close to downtown and convenient for exploring. The staff were friendly and helpful throughout my stay, providing excellent customer service.

The hotel breakfast menu could use some improvement, with longer lines and frequent shortages of items.