We had a fantastic stay at this hotel. The cleanliness of the room was impeccable, and the hotel facilities were top-notch. The walk-in shower was perfect for my husband, and the temperature of the room was set for ultimate comfort. The bed was super comfortable, allowing us to have a restful night's sleep. The staff was incredibly kind and helpful, making sure we had everything we needed and cleaning our room at our convenience. The free breakfast had a nice variety of choices, and parking was always available. The location was central to everything in the area and conveniently close to the Trout River border crossing. Having a beverage store right next to the hotel was also a nice bonus.

Nothing, it is perfect.

This hotel has a great location, right across from a convenient grocery store. The staff were friendly and helpful, and the room included nice amenities like a sofa bed, King bed and breakfast. The complementary breakfast was a nice touch and had everything we needed to start our day.

Nothing negative stands out - overall, it was a great stay!

Outstanding staff, comfortable beds, great WiFi, fabulous location, new amenities.

N/A

This hotel offers great value for money. With reasonable prices and attention to detail, it's a perfect option for a mini vacation or a skiing trip. The staff, like Liesa, are incredibly friendly and helpful, making you feel right at home. The rooms are comfortable and clean, with amenities like a Keurig coffee maker provided. The location, situated across from a grocery store, is convenient for any last-minute needs.

All was splendid, nothing that needs improvement.

As tractor pullers attending the fair from almost 5 hours away, Red Roof Inn in Malone was the perfect location for us. The hotel impressed us with its cleanliness, with one of the most clean rooms we've stayed in years. The staff was extremely friendly and accommodating, making check-in a breeze. We also loved the fact that the breakfast offered proper mugs, plates, and cutlery in addition to disposable ones. The room itself was spacious, modern, and comfortable, with crisp clean linen and a lovely decor. The owners and management should be commended for their outstanding hospitality.

Can't recommend highly enough this hotel.

For a recent weekend getaway with my wife, we had a fantastic stay at Red Roof Inn in Malone. The exercise room was well-equipped, and we appreciated the cleanliness throughout the hotel. Our room was spotless, and the shower had excellent pressure and hot water – a real treat! The staff was friendly and welcoming, making us feel right at home. The layout of the hotel was convenient, and we loved the travel cups provided for our morning coffee. The addition of an elevator was a bonus, especially for our furry friend. The comfortable bed and perfectly set room temperature ensured a restful sleep. We only wish we had more time to enjoy all the hotel had to offer.

Recommend this hotel.

As a tourist, the location was perfect with friendly check-in staff. I loved the first-floor room and the immediate response to my extra room requests. Definitely a place I would stay again!

Felt like part of the family, staff made sure we had everything we needed.

Very clean and reasonable price with friendly staff. Great breakfast options and a universal charging station for electric vehicles. Quiet rooms with comfortable beds and new furniture and TV

Limited waffle mix and cereal choices for children at breakfast

We stayed at Red Roof Inn for two nights while attending a local hockey game. The location was perfect, and we were able to secure a room despite the high demand. The amenities in the room were great, and the staff was incredibly friendly and understanding, given the influx of guests. The late-night front desk staff was informative and helpful, ensuring we had a wake-up call and that breakfast was available. The lobby was spotless, and the brand-new elevator was prompt. The hotel had convenient facilities like a laundry room and snack machines, located in the elevator area to minimize noise. The hallways were clean and well-lit, and our room was immaculate, fully stocked with coffee, and bathroom supplies. our stay was comfortable and enjoyable.

Would be happy to recommend this hotel.

The staff was incredibly helpful and accommodating when we needed assistance with finding a local restaurant for dinner. The room was clean and comfortable, and we appreciated the complimentary breakfast in the morning. we had a great experience at this hotel and would recommend it to others.

Convenient location, quick and friendly check-in, clean rooms, and helpful staff. Would definitely stay again!

We really enjoyed our recent stay at Red Roof Inn. The location was convenient, with Price Chopper and a liquor store nearby. The hotel itself was clean and modern, with spacious rooms and comfortable beds. The continental breakfast was simple but delicious, and the staff were friendly and accommodating. we had a great experience and would recommend this hotel to others.

The location was perfect, right near the Potsdam colleges, offering easy access for bike riders. The staff was friendly and accommodating, providing immediate assistance with any requests. The room was on the first floor, which is ideal for bike riders. The hotel had a new make-over with all new amenities and comfortable beds. The Wi-Fi was great for staying connected and streaming movies. The room also had a coffee pot, microwave, and refrigerator, making it convenient for bike riders.

The staff made me feel like family, always willing to go the extra mile to ensure my stay was enjoyable.

Friendly staff, clean facilities, new elevator, well-stocked room, great location.

Nothing, all was good.

A helpful receptionist suggested a discounted skiing package at Titus Mountain. The deluxe room in the new addition was clean and comfortable. The fitness center had good equipment. The breakfast had a nice variety. I highly recommend this hotel.