I had an amazing stay at this hotel! The staff, from the moment I arrived until I left, were incredibly friendly and helpful. The room was clean, comfortable, and spacious with a nice bathroom. The breakfast selection was excellent, with plenty of delicious options to choose from. The hotel's location was very convenient and easy to park in the downtown area.

Separate bedroom in the room provides a cozy and comfortable space.

Felt very well looked after, no complaints at all.

Clean and updated inside. Breakfast and staff were great. Exercise and game rooms in the basement. Outdoor seating with firepit. Good price. Recommended. 🏨

As trekkers and a group of friends, we loved the excellent hospitality service provided by Kyle and his staff. The entire team ensured our stay met all expectations, from the courtesy van driver to the Management Team. The hotel's cleanliness, inviting atmosphere, and great location made it easy for us to get around. The friendliness and professionalism of the staff were greatly appreciated. This Residence Inn is probably the best we've stayed in, and other hotels could learn from their exceptional customer service and effective communication.

Felt right at home, no complaints.

Downtown location, clean well-equipped room, delicious breakfast, charming old building, separate bedroom.

Was all great.

Our family of five loved the spacious room with two bathrooms and a kitchen. The complimentary breakfast was a huge convenience. The upper story view of the downtown area was breathtaking, especially with the fog and holiday lights. The front desk staff were incredibly nice and helpful, providing great recommendations. The hotel's location was convenient for walking to shops and statues.

Everything great.

Staying in this historic building was a unique and enjoyable experience. The full-size refrigerator was a great convenience, and the game room kept the kids entertained. The attentive staff was knowledgeable of the local hotspots and provided excellent service.

All was great.

We enjoyed our stay at this downtown hotel, which was in close proximity to many great restaurants. The rooms were spacious and well-appointed, with comfortable bedding, a clean bathroom, and contemporary decor. We particularly enjoyed the complimentary breakfast, which offered a large selection of fresh items. The staff was professional, friendly, and accommodating, making us feel like VIP guests from start to finish. Plus, the central location made it easy to access all the activities and entertainment options in the area.

There was some wear and tear in parts of the public areas that could benefit from renovation.

Prime character and charm, separate bedroom, easy access parking, amazing staff, clean and modern rooms, super comfy bed.

Didn't dislike anything about the property.

I loved the convenient location of this hotel, as it was within walking distance to all the downtown attractions. The free shuttle service provided was a great perk, making it easy to explore the nearby Old Market area and even visit the zoo. The staff was incredibly friendly and helpful, ensuring a pleasant stay.

Additionally, the daily parking fee was an inconvenience, although it is common for downtown areas to charge for parking. these were minor drawbacks in an otherwise enjoyable experience.

I got great value for my money at Residence Inn. The room was cozy, contemporary, and had a cute kitchenette with elegant dishes. The location was perfect, right in the heart of the Old Market area. The staff treated us amazingly well, from the moment we arrived till the day we left.

The food for breakfast could have been better, maybe more variety or options.

We loved the character and charm of this hotel. The separate bedroom in our room was cozy and comfortable. The hotel is conveniently located in the downtown area, within walking distance of many restaurants and major downtown sites. Parking was easy with two different ramps nearby and valet parking available. The staff at the front desk were incredibly friendly and helpful, giving us recommendations and even selling snacks for our kids. We had a great time exploring the shops and statues in the area.

Helpful and friendly staff, spacious and modern rooms with comfortable beds. Complimentary breakfast and shuttle bus made our stay convenient. Great location within walking distance of shops and statues, with beautiful views of the downtown area.

Spacious rooms with updated kitchens, stone counters, and comfy sitting areas. Lofted ceilings and large windows provide a nice view. Convenient walk-in shower and extra blankets available. Privacy is easy to maintain. Reliable transport service and friendly staff. Great breakfast and clean facilities. Convenient downtown location.

We had a fantastic stay at this lovely hotel in Downtown Omaha. The converted bank building added a unique charm to our experience. The location was perfect, with shops and places to eat in the nearby old market area. The rooms were pristine and looked new, and the comfortable furniture and excellent mattress made for a restful night's sleep. The bathroom had great water pressure and nice amenities. The hotel's shuttle service was a great bonus, conveniently taking us to and from the airport and local stops. I highly recommend this hotel for a pleasant stay in Omaha.