Conveniently located, surrounded by restaurants and bars. Spacious room with well-equipped kitchen and modern bathroom. Friendly staff provided helpful information. Easy access to train station, recreational trails, attractions, and dining options. Pet-friendly environment.

I had a fantastic stay at this hotel in downtown. The location was perfect, with cobblestone streets and plenty of restaurants and bars to explore. The room was spacious and comfortable, with all the amenities I needed. The fully equipped kitchen was a great bonus, allowing me to cook meals and make waffles in the mornings. The bathroom was clean and well-lit, and the bed and pillows were incredibly comfortable. I also appreciated the swivel TV, which made it easy to watch from anywhere in the room. this place exceeded my expectations and I would definitely stay here again whenever I am in this area.

I would highly recommend this hotel to friends.

The room was spacious and had a kitchenette, which was convenient. The hotel's central location allowed for easy exploration of nearby dining options and attractions.

Additionally, the staff gave me incorrect information about breakfast timing and showed no remorse or offer to make it right. The hotel's proximity to a loud bar made it difficult to sleep without earplugs and a white noise app.

Welcoming staff, efficient valet service, spacious and clean studio room with a well-equipped kitchen, comfortable bed and pillows, convenient swivel TV setup.

I recently stayed at a hotel in downtown Richmond and had an amazing experience overall. The staff at the front desk were incredibly friendly and helpful, making me feel welcome from the moment I arrived. The hotel also had a great bistro with delicious food, comparable to a 5-star restaurant. Additionally, the location of the hotel was perfect - situated in a wonderful area of the city, close to many attractions and amenities.

There were a few negative aspects to my stay at the hotel. the room I was initially assigned had not been properly cleaned, with food in the waste baskets and an unmade bed.

From the welcoming staff to the clean and spacious room, everything was perfect. Levi was a helpful check-in agent and gave us a tour. The valet staff was friendly and efficient. The King Studio with Kitchen felt like our own apartment. The bathroom was well-lit and the bed was comfortable. The swivel TV and free WiFi were great amenities. Great stay overall.

No negatives from this place.

During our stay, we were impressed with the helpfulness of the staff. One particular staff member, Lynn, stood out for his warm greetings and genuine care for our experience. He even took the time to walk us outside and give us directions to the State Capital. The hotel's location was also a plus, with restaurants nearby. The lounge area was modern and looked new. I highly recommend this hotel.

Spacious room, friendly staff, great location, clean, pet-friendly, well-equipped kitchen.

I recently stayed at this hotel and it was an amazing experience! From the moment I arrived, the staff greeted me with a warm welcome and were incredibly accommodating throughout my stay. The location was perfect as it was nestled amid cobblestone streets downtown. Additionally, the valet service was efficient and offered cold water bottles on hot days. My room was spacious with modern amenities including a large swivel TV, kitchen, and comfortable bed. I also appreciated the free WiFi and Netflix available in the room.

This place is highly recommended for families seeking a comfortable and luxurious stay.

The staff went above and beyond to make me feel welcome and ensure I had a comfortable stay. The location was perfect for my needs and the hotel itself was clean and well-maintained. The room had all the amenities I needed and more. I highly recommend this hotel for a great stay in Richmond.

One drawback was that the hotel did not have a chef, so the restaurant was not open. However, there were plenty of dining options nearby to choose from.

Great location, walking distance to everything. Super pet friendly, made my little ones feel at home. Room was upgraded, clean, and spacious. Staff was amazing and very helpful. On-site valet parking available for only $30.

The breakfast was great and convenient, and the staff was friendly and helpful. I also loved the spacious and clean rooms with plantation shutters and modern decor. The location was perfect for exploring the city and finding places to eat.

The traffic in the area was a bit frustrating and made it difficult to get to the hotel. The balcony was small and not very private, which made it less enjoyable to use.

The location of the hotel was excellent. The architecture of the area is so cool, a beautiful mix of old world and modern. The hotel staff and shuttle staff were friendly, accommodating, and remembered guests. The hotel had a free breakfast option and the room amenities, such as a kitchen and comfortable bed, were great. The Valet staff were quick and efficient.

Felt well taken care of, no reason to complain.

The hotel was clean and well-maintained. The staff were friendly and helpful. The location was ideal, with plenty of restaurants nearby and easy access to historical sites in the Richmond area.

No complaints.

As backpackers, we loved the fully equipped kitchen and spacious room. The staff was friendly and accommodating, making us feel right at home. The location was excellent, with easy access to train stations, recreation trails, dining, and attractions.

Felt so relaxed, no complaints at all.