Convenient location with friendly and helpful staff. Clean rooms with a fresh scent and functioning AC. Breakfast options included pancakes, fresh fruit, and biscuits and gravy. Noise-free rooms despite being fully occupied. Great value for the price.

The hotel was clean and well-maintained, with spacious rooms. The staff was polite, kind, and considerate. Convenient location to stores, restaurants, and the State Fair.

Nothing, no complaints at all.

During our stay, we had a wonderful time at Surestay Plus Hotel. The indoor pool was a big hit with our kids, they absolutely loved it. The breakfast offered a good selection, including yogurt and fresh fruit, which was a nice touch. The location of the hotel was very convenient, with easy access to the highway and a variety of restaurants nearby. The staff was friendly and helpful, and we appreciated the small welcome bag with water and popcorn in our room. The room itself was clean and comfortable.

While the overall experience was great, there were a couple of minor drawbacks. The bathroom vanity sink lacked counter space, which made it a bit inconvenient.

The room was recently renovated and very clean. The breakfast options were good. Also, the location of the hotel was convenient and easily accessible.

My stay at this hotel during Christmas was not pleasant. The staff was extremely rude and unprofessional.

Friendly and helpful staff, with exceptionally clean rooms and linens. Hot breakfast available. Good stop for one night, with a large parking lot. Apologetic staff accommodated for room confusion and sprayed to get rid of smoke smell. Clean pool area, great for a quick stopover.

We had great value for our money at this hotel. The room was spacious and comfortable, perfect for our family of six and our pup. The location was excellent, with a delicious Mexican restaurant across the street. The staff was friendly and accommodating, making our stay even better.

Breakfast delights could be improved with more variety, especially in terms of meat options.

The value for money was great and the room was clean and comfortable. The location was convenient and the staff were polite and helpful.

The breakfast menu could be improved with clearer signage and better organization.

Extremely friendly and helpful staff. Exceptionally clean room and linens. Reasonably priced with great value. Convenient text notification for room readiness. Continental breakfast with variety and cleanliness.

No mention of negative experiences.

I had a great stay at this hotel! The room was clean and had all the amenities I needed like WiFi, cable TV, and a hot shower. The staff was friendly and helpful, especially the breakfast lady who always had a smile on her face. The location was convenient with coffee shops and gas stations nearby.

The breakfast selection could have been better with more variety.

We hebben genoten van ons verblijf in dit hotel in Makati. De locatie is erg veilig en handig. Het hotel ligt dicht bij veel restaurants en ook dicht bij Circuit Makati. Het was geweldig om veel eetgelegenheden in de buurt te hebben. Daarnaast was het hotel schoon en goed onderhouden. Het personeel was vriendelijk en behulpzaam. De faciliteiten waren goed, inclusief de parkeergelegenheid. Kortom, een geweldige ervaring.

Alles was precies goed.

We had a great stay at this hotel. The staff was friendly and accommodating. The hotel facilities were clean and comfortable. The breakfast was good with plenty of options. The location was convenient, close to stores, restaurants, and the fairgrounds.

Nothing to complain about at all.

We recently stayed at a hotel in NE and had a wonderful experience. The check-in process was quick and efficient, even though we arrived close to midnight and were exhausted. The room was spotless and well-maintained, with the added bonus of already being cooled upon our arrival. We had a comfortable night's sleep and appreciated the quick check-out process in the morning. The breakfast options were also great for a quick start to the day. we had a pleasant stay.

While the bathroom tile and grout in our room were a bit rough and broken, it didn't majorly affect our stay. There were also some minor disturbances such as doors slamming in adjacent rooms and stomping on the ceiling, but it didn't significantly impact our comfort.

The hotel staff, particularly Bonnie at the front desk, was incredibly helpful and accommodating, even going out of their way to change our room to the 2nd floor so we could sleep with the windows open. The room was clean and quiet at night, allowing for a comfortable stay. Additionally, the indoor pool looked very inviting, although we unfortunately arrived too late to use it.

Nothing to be said.

The value for money was excellent, and the room was spacious and comfortable. The location was convenient, and the staff was friendly and helpful.

The morning meal could be improved with a greater variety of meat options for the price.

We enjoyed a peaceful stay at Surestay Plus Hotel By Best Western. The breakfast was delicious and the staff went out of their way to accommodate us. The location was convenient for visiting family in the area. I would recommend this hotel.