I chose this hotel for its convenient location and was pleasantly surprised by the cleanliness and comfort of the room. The central location made it easy for me to get around. The staff, particularly Jesse and Lavina, were absolutely amazing. They were able to accommodate our early check-in request and even upgraded us to a larger room when there was a leak in our original room's kitchen. Their exceptional service made our stay truly memorable. The continental breakfast was also delicious each day, adding to the overall positive experience.

Would definitely recommend this hotel.

I recently stayed at Towneplace Suites in Ontario for a weekend getaway. Jesse and Lavina went above and beyond to accommodate our early check-in request and ensure our stay was comfortable. The property was just as advertised, and the staff provided exemplary service. The location was perfect, with great restaurants and shopping nearby, and convenient access to the airport. As a bonus, I was pleased to find a Bible in the room, a small but significant detail for me as a Christian. The stylish decor and luxurious atmosphere added to the overall experience.

Couldn't recommend this hotel more.

My recent stay at Towneplace Suites was absolutely amazing. The hotel is stylish and luxurious, just like the photos. The room was clean and cozy, with everything I needed just a phone call away. The staff was helpful and accommodating. Although there was a slight issue with the smell in the hallway, the front desk promptly addressed it. I had a great experience and would definitely recommend this hotel.

Staff helpful and nice. Suites adorable and stylish. Breakfast decent. Amazing restful family getaway. Delicious continental breakfast each day.

The hotel's location was a key factor in choosing this place for our New Year's stay. It was conveniently situated near the airport and had easy access to nearby attractions. Additionally, the staff was accommodating and prompt in addressing our concerns. They provided us with an extra blanket late in the evening when we needed it.

There were a few negative aspects that dampened our experience. For starters, our initial room had a musty smell and a malfunctioning toilet, necessitating a room change early in the morning.

Friendly staff. Convenient parking. Clean rooms. Good location with restaurants and shopping nearby. Upgraded room size due to kitchen leak. Delicious continental breakfast. Presence of a Bible in the room. Exemplary service

Nothing at all.

We had a long-term stay at Towneplace Suites and found the room to be spacious and well-equipped. The kitchen had all the appliances we needed, and the beds were comfortable. The hotel provided fresh cookies in the afternoon, which was a nice touch. We also appreciated the convenient location near restaurants and shopping centers. we would recommend this hotel for a comfortable and convenient stay.

The location of the hotel was great, with convenient access to nearby attractions and amenities. Additionally, the cleanliness of the room was impressive, and the comfort of the accommodations made for a pleasant stay.

There were a couple of negative aspects to my experience. Secondly, there were issues with noise disturbance from other guests, with doors slamming consistently throughout the day and even in the middle of the night.

Great location. Clean and cozy room. Excellent service, even late at night. Generous upgrade due to kitchen leak. Enjoyable continental breakfast.

Clean, spacious rooms. Helpful, friendly staff. Convenient parking. Decent breakfast. Good location near shopping and restaurants.

The staff, Jesse & Lavina, were amazing and went above and beyond to accommodate our needs. They allowed us to check in early and stay in our room for both nights, making our stay more comfortable. The room upgrade we received due to a leak in the kitchen was double the size of our original room, providing us with a restful and enjoyable family getaway. The continental breakfast offered delicious options each day.

Felt extremely satisfied, nothing to complain about.

I had a fantastic stay at this hotel. The staff provided exemplary service, and I loved the location. It was conveniently close to everything in the area, including the Ontario Mills Outlet shopping mall. The hotel facilities were clean and comfortable, and the breakfast was delicious.

Can't fault the property in any way.

The hotel is located in a convenient location, close to everything in the area. It is just a short walk away from the Ontario Mills Outlet shopping mall, which is perfect for all your shopping needs. The rooms are cozy and clean, with everything you need easily accessible. The staff is extremely friendly and accommodating, always there to assist you with any requests. The breakfast offered in the morning is delicious and a great start to your day. Plus, the hotel has a pool and hot tub for a relaxing dip.

The hotel lacks TLC or ID channels on the TV.

The hotel was stylish and luxurious, with beautiful paintings on the walls. The room was clean, cozy, and well-equipped. The staff was accommodating and upgraded our room due to a kitchen leak. The continental breakfast was delicious.

Can't fault the property in any way.

I must say, we truly got our money's worth at Towneplace Suites. The room was spacious and luxurious, just like the photos showed. The location was perfect for our needs and the staff, especially Jesse and Lavina, were absolutely amazing! They went above and beyond to accommodate us and made our stay truly memorable.

The only thing that could have made the breakfast better was if there were more vegetarian options available.