I had a phenomenal stay at this hotel! The location was absolutely breathtaking, with stunning views of the coast and surrounded by majestic redwoods. It felt like a private sanctuary, as it was a boutique hotel with very few guests. The room was not only beautiful but also spacious and luxurious, providing a cozy ambiance. I loved that there were multiple pools and jacuzzis available for use, and the gym was excellent, featuring two Peloton bikes. The hotel staff were incredibly kind and helpful, making my experience even more enjoyable. Additionally, the daily morning hike on the property was a fantastic way to start the day, offering a peaceful trail through the forest.

Can't fault the property in any way.

Despite the high price, my wife and I were excited to stay at Ventana for our anniversary weekend. We were pleasantly surprised when we were upgraded to a suite with a hot tub on the balcony. The morning yoga class was enjoyable and the staff provided great service throughout our stay. The trail down to the camping and glamping area was a nice touch, and we may consider coming back for that experience.

We had a fantastic stay at Ventana, getting great value for our money. The room was beautiful, with small unique touches like a log fire and flowers. The location was breathtaking and the staff were really polite and helpful.

The breakfast menu could be improved with more options.

Absolutely stunning property. Incredible views of the coast. Very peaceful. Kind and helpful staff. Clean and well-maintained room. Great breakfast. Excellent food. Beautiful and secluded location.

Absolutely nothing.

Exceptional honeymoon experience, stunning mountain views from balcony and beautiful sunset deck. Surrounded by nature, saw quail and deer from patio. All needs taken care of, excellent restaurant. Highly recommend for romantic couples getaway.

Great bell and shuttle service. Daily wine and cheese service. Lovely ambiance in rooms. Best continental breakfast. Phenomenal location and nice rooms. Nice restaurant with a great vibe. Friendly staff. Amazing breakfast and meals. Fantastic location near Pfeiffer Beach. Beautifully kept grounds. Lovely scents from wild herbs, flowers, and trees. Cozy fires and tree canopy terrace. Free yoga class in the library.

In paradise, Alila Ventana Big Sur offers stunning ocean views from its public areas, situated on the cliffs overlooking the Santa Lucia coastline. The atmosphere feels magical, nestled in the forest. The rooms are luxurious, with spacious bathrooms and impeccable service. Guests are treated like royalty, starting with a wine and cheese tasting upon arrival. The restaurant serves delicious food and breakfast in bed is a delightful experience. The staff is attentive and takes pride in providing exceptional service. The glamping experience is highly recommended, offering a perfect blend of outdoor access and resort amenities.

Some guests have found the pricing at the spa to be a bit unreasonable.

Beautiful grounds, amazing ocean view, helpful staff, private atmosphere, welcome wine, informative activities pamphlet.

Almost perfect.

The location of this hotel is absolutely stunning, with breathtaking views of the ocean. It is conveniently close to the best hikes in the area, allowing for easy access to explore the beautiful surroundings. The hotel facilities, including the pools and jacuzzis, were fantastic. The staff was extremely helpful and provided great service throughout our stay.

Nothing.

Enjoyed a free shuttle service and on-site hikes, and the stunning natural scenery was a highlight. Complimentary amenities like wine and cheese hour were a nice touch.

The noise levels were high, and the bed wasn't comfortable. The bathroom amenities were also disappointing, with poor quality q-tips provided.

The hotel offers a daily wine and cheese hour from 4-5pm. The room and sheets/towels are serviced daily per request. The location provides a beautiful and romantic setting. Drivers are available for transportation to local restaurants. On-site naturalist offers tours and recommendations.

We had an incredible experience at Alila Ventana! The romantic ambiance with fire in the room was perfect, and the restaurant's excellent quality impressed us. The beautiful design of the property and rooms, along with the tranquility and privacy, made for a very relaxing stay. The pools were great for lap swimming, and the staff were genuine and delightful. Two nights here felt like a week's vacation!

Felt great, no reason to complain.

The location of this hotel is incredible, with stunning views and a peaceful atmosphere. The rooms were spacious and beautifully decorated, making it a comfortable stay. The staff were accommodating and provided great service throughout our visit.

Our stay was marred by construction noise, which disrupted our relaxation and enjoyment of the amenities. Additionally, we had some issues at check-out with incorrect charges and poor communication from the reservations team.

We recently stayed at this hotel for our honeymoon and the luxurious amenities exceeded our expectations. The room was spacious and elegantly decorated with a fireplace, dual vanity bathroom and a comfortable king-sized bed. The spa and wellness center provided us with relaxing massages and rejuvenating body wraps. The outdoor heated swimming pool was perfect for a romantic evening swim. The sun terrace offered breathtaking views and the perfect spot for sun loungers to relax. The restaurant had a specialized menu that caters to different dietary needs while the bar/lounge area provided us with a variety of cocktails.

Although the hotel staff was friendly and welcoming, one minor issue was that the service at the restaurant was hindered due to the busy crowd. However, the ambience and delicious food made up for it.

We stayed at this amazing hotel for a few days and had an incredible experience. The staff at Alila Ventana were top-notch, providing excellent service with a smile. The grounds were beautiful and the views were breathtaking, surrounded by nature and wildlife. The food at the restaurant was delicious, and we enjoyed every meal. The facilities were well-maintained and had everything we needed. we highly recommend this hotel and can't wait to come back!

Can't recommend highly enough this hotel.