I had a great experience at the hotel, with its location being perfect for my needs. Although it was a bit more expensive compared to other hotels, the redecorating in line with the hotel's period was impressive. I also found the external bathrooms to be a creative solution. The staff were attentive and knowledgeable about the venue's history. Additionally, the dining options in the area, even on a Monday night, were fantastic!

Nothing, all aspects of my stay were great! 👍

This backpacker's hostel had a great location, right at the Blue Mountains, close to everything. The multiple common areas, including the beautiful old dining room and the garden area, were perfect for relaxing. The room I stayed in was clean and comfortable, with a spotless bathroom. The staff provided excellent service and the included breakfast was tasty. The hotel also had a Brasserie, where I enjoyed a delicious meal.

That the wifi was unreliable and cut out frequently.

I loved the old world charm of this beautifully restored hotel and the stunning gardens. After a morning walk to Three Sisters, I returned for a delicious lunch on the front porch and chilled out enjoying the view. highly recommended!

Historic ambiance, great bar, friendly breakfast staff, comfortable rooms, good breakfast, amazing feel.

Nothing, no complaints at all.

The hotel is conveniently located near the train station, which makes travelling to other stops in the Blue Mountains a breeze. There are plenty of cafes, restaurants and attractions to see nearby. Supermarkets and other restaurants are easily accessible on foot. The room was clean and comfortable, with a great view of the surrounding area. The staff provided excellent service and were very friendly and helpful. The breakfast was tasty, with a good selection available.

The ambiance of the hotel was a bit old-fashioned, which some guests may not like.

We had a wonderful stay at this place. The hotel's location just in front of the Explorer bus stop made it so easy for us to explore the area. It was also within a minute walk from the train station, which was very convenient for us. The service was exceptional, and we were even offered a welcome drink upon arrival. The staff provided us with great insights on tours and ticket assistance and the room amenities such as in-room air conditioning, electric kettle, and free toiletries were top-notch. We also enjoyed the terrace and garden furniture outside, perfect for relaxing after a long day of exploring.

We highly recommend this hotel to families as the staff provided exceptional customer service even throughout Christmas day when they could have been home with their own families. The leisure live entertainment, massage, and billiard tables were great as well.

We absolutely loved staying at this luxurious hotel! The location couldn't have been more perfect, with the Explorer bus stop right in front and the train station just a minute's walk away. It was also right in the center of town, so everything was easily accessible. The service here was exceptional, from the friendly and helpful staff to the efficient housekeeping. We were even welcomed with a refreshing drink upon arrival. The hotel provided excellent amenities, including an inviting terrace with comfortable garden furniture, perfect for relaxing and enjoying the stunning surroundings. The rooms were well-equipped with all the necessary comforts, including air conditioning, TV, and tea/coffee facilities. The delicious breakfast in the hotel's dining restaurant was a great way to start the day.

Recommend this hotel to anyone looking for a top-notch experience with impeccable service and a central location.

Elegant vintage decor, secretive lounges with plush sitting and antique furnishings, and modern bathroom facilities make for a luxurious and comfortable stay. The breakfast menu and fine dining options are exceptional and the hotel's location is convenient for nearby scenic attractions.

Free champagne and chocolates by the pool on New Year's Eve was a nice touch. Great location, close to the train station and walking distance to local attractions. Happy to have a balcony with a view.

Noisy air conditioning unit disrupted our sleep. Housekeeping was subpar, as we found leftover garbage under the bed.

We loved the central location, perfect for exploring the city on foot and within easy reach of great restaurants and cafes. The staff were incredibly friendly and helpful, always offering great suggestions for things to do and see in the area. The room was spacious and clean, with a comfortable bed and modern amenities. The vintage decor throughout the hotel added charm and character to our stay. The on-site restaurant served a fantastic breakfast with delicious food and a great atmosphere.

Felt spoilt, nothing to complain about.

The location just off the train station made it incredibly convenient for exploring the city, with everything within easy walking distance. The hotel facilities were impressive, including a beautiful lounge and dining room with a great ambiance, music, and an open fire. The staff were friendly, relaxed, and very accommodating. The cleanliness of the hotel was top-notch, ensuring a comfortable and enjoyable stay.

Nothing all excellent.