Friendly efficient staff, spotless room, good value. Excellent walking distance to Rod Laver Arena. Comfy bed, choice of pillows, great breakfast. Quiet location, mini bar with fresh order option. Fantastic happy hour, relaxed check-out time. Would stay again.

I had a wonderful stay at this place. The location was perfect for me as it was close to the Melbourne Tennis Centre where I was attending a concert. Plus, it was right across from the beautiful Treasury Gardens, giving me a lovely place to relax and take a leisurely stroll. The hotel is conveniently located near trams and there are plenty of great local restaurants nearby.

I would definitely recommend this hotel to my friends.

I had a fantastic stay at the Mercure in Melbourne. the staff were extremely helpful and friendly. We arrived early and were able to check in right away, which was wonderful. the room was comfortable and exactly as described. Despite being next to the lift on the 11th floor, we didn't hear any noise. the location was amazing, as it was close to attractions like the MCG and Rod Laver Arena, with tram stops nearby. I would definitely stay here again and highly recommend it to others. the service, friendliness, and helpfulness of the staff, including the duty manager, was exceptional.

It was all superb! 💯

The location of the hotel was fantastic, right near the city center and close to all the major attractions. Also, the staff at the hotel were friendly and helpful, providing great customer service. The rooms were clean and comfortable, with all the necessary amenities.

The hotel room was quite outdated and in need of renovation. The air conditioning in the room was not working properly and there was only a small electrical heater provided.

The location was excellent, with easy access to Bourke Street Mall and Sporting Arenas. The free tram stop right outside the hotel made transportation around the city stress-free. The staff was friendly and accommodating, storing our luggage when our room wasn't ready. The facilities were modern and the room was nice.

Nothing, it was perfect.

This hotel is perfectly located for those attending events at Rod Laver or MCG areas. It is also very convenient for exploring the city as you can easily walk or take a tram to the city centre. The hotel is situated near Treasury Gardens, providing a peaceful and scenic atmosphere. Additionally, the proximity to Parliament tram station makes it easy to access other parts of the city. The rooms are modern and well-furnished, offering a comfortable stay. The staff is helpful and responsive, attending to requests promptly.

Some guests have mentioned poor lighting in the rooms.

Had a great New Year stay at a hotel right in the heart of the city. the breakfast was amazing with a wide range of delicious options, especially enjoyed the hot dishes like bacon, eggs and sausages. the location is key, with plenty of restaurants, bars and shopping close by, as well as being near popular tourist spots. Loved relaxing in the bathtub with a great view of nearby gardens.

The Wi-Fi was pricey and not always reliable, which was a downside. the shower was a bit tricky to control the temperature, and the bathroom was on the smaller side, but still functional.