As women traveling alone, we felt safe and comfortable at the hotel. The staff at reception were great and made us feel welcome. The pool area and foyer were very inviting, giving the hotel a first-class resort feel. The rooms had excellent facilities and the bed was extremely comfortable. We enjoyed the lovely pool and the stunning view. The breakfast was delicious and the hotel had great amenities.

We felt welcome and had no complaints at all.

I recently stayed at a hotel in Cairns and had a great experience. The location was perfect, with all the attractions within walking distance and plenty of restaurants and bars nearby. The room was comfortable and clean, and the bathroom was well-maintained. The service was friendly and attentive, and the breakfast offered a variety of options. The view from the hotel was also stunning, overlooking the ocean. the hotel had great facilities, including a spa and a pool.

The lack of poolside service, making it difficult to place orders.

We got a room upgrade with a stunning ocean view without any additional charge. The room was spacious, clean, and well equipped with amenities like a coffee machine and a safe. The location is perfect, close to the town centre and the staff were friendly and welcoming. Overall I highly recommend this hotel for a comfortable stay.

Spacious room with a beautiful view of the ocean and park nearby. Great location for exploring the city and trying different restaurants. Comfortable bed and complimentary soap and lotion. On-site bar and restaurant and free pool towels add to the convenience. Helpful concierge for planning tours.

Lovely, professional staff. Great sea view. Good location, close to amenities. Superb position across the road from the esplanade. Fun rooftop bar.

All was good.

My partner and I had an amazing romantic escape at this hotel. the staff was incredibly friendly and attentive, making us feel welcome from the moment we arrived. We were pleasantly surprised with the two complementary cocktails that were waiting for us upon check-in. the top floor room had stunning views and a spacious layout that made us feel like royalty. the location was ideal, allowing us to easily explore all the nearby attractions. We also enjoyed the pool area and the comfortable lounge chairs.

We expected more variety and higher quality for the price. we were not thrilled with the outdated decor in the room and the slightly worn carpets.

This hotel has a great location, right on the seafront. Guests can enjoy stunning views of the water and watch boats coming and going from the balcony. The rooms are clean and comfortable, with some having a king size bed. The pool is a good size and there are a variety of pools, including lap, beach and spa pools.

One guest had issues with the staff's communication and the cleanliness of the room.

Very modern hotel with amazing staff. Fantastic food and cocktail options. Comfortable rooms with exceptional shower. Beautiful outlook and sea views. Excellent boardwalk for shopping or exercise. Clean sheets, comfortable beds with pillow menu. Nice pool with great chairs, drinks service, sand, and shade. Good range of food at buffet breakfast. Friendly and helpful staff. Nice bathroom with hot water and good water pressure, great hair/body products. TV with Chromecast. Enjoyable sunset experience. Flexible check-in. Enjoyable balcony. Great location with beautiful rooftop bar. Lovely surprise upgrade.

The room at Crystalbrook Riley was spacious and comfortable, providing a luxurious stay. I loved that everything could be ordered through a tablet, including complimentary items like extra towels and coffee pods. The location of the hotel was also fantastic, with great access to nearby attractions. The pools were a highlight, offering a relaxing and enjoyable experience.

Waking up to a breathtaking ocean view from our spacious room was a luxurious experience, with a balcony providing ultimate relaxation. The staff's excellent service, from housekeeping to the restaurant, was noteworthy. We had easy access to restaurants, food courts, night markets, and the pier, making the hotel's location advantageous. The restaurant food was great, and we even used the Hotel's travel desk to book a tour.

The Hotel charged for internet service, while we had our own, but the lobby provided the service as well as printing. It cost about a 20$ ride to the airport, which was relatively close.