The apartment was super clean and modern, complete with smart TVs and amazing pillows. The pool had a great view of the river and ocean. Plus, the location was perfect, just blocks from the beach and tram station. I'd recommend staying at this hotel.

As a couple, we absolutely loved our stay at Ruby! The view from our room was breathtaking, with both ocean and river views. The hotel facilities were top-notch, especially the pool and the stunning lobby. The check-in process was a breeze, with friendly and helpful staff readily available. The room itself was spacious, clean, and had all the comforts we needed, including a fully equipped kitchen. The bed was incredibly comfortable, ensuring a restful night's sleep. Plus, the hotel's location, just a short walk from the heart of Surfers Paradise, was perfect for us, offering proximity to all the action without any of the noise.

We felt most welcome during our stay and have no complaints whatsoever.

Value for money was excellent, with a spacious and well-equipped 1 bedroom apartment that had beautiful views and convenient amenities such as a washing machine and dryer. The location was central, just a few streets away from the beach and a short stroll to the heart of Surfers Paradise. The staff were friendly and accommodating, providing extra supplies when needed.

The breakfast option could be improved with more variety and options.

Gorgeous views, helpful staff, modern amenities, delicious breakfast, convenient location.

Nothing to complain about at all.

Great city views, only 10 minutes from downtown. Clean, comfortable room with free parking. Friendly staff, well-equipped kitchen, and spacious balcony. Perfect for a romantic proposal.

The hotel is in a great location, very close to the beach and just a short distance from Surfers Paradise. The rooms are spacious, clean and modern with fantastic views of the river, hinterland and beach. The facilities are great, including a lovely pool area, soundproofed rooms and up-to-date tech capabilities. The staff are also very helpful and professional.

Guests should be aware that some of the hotel carparks are small and not designed for larger vehicles, which can make it difficult to get in and out of the car easily.

I recently stayed at this hotel and was extremely impressed with its location. It was just a block away from the tram station, which made getting around here so easy. The room amenities were top-notch, and I loved having tea and coffee facilities available. The staff was very friendly and accommodating, and the outdoor swimming pool and sun terrace were great for relaxing.

I would recommend this place to everyone because of its great location and fantastic service.

The facilities at Ruby were fantastic, especially for people who love karaoke and casinos. We had a blast enjoying the karaoke nights and trying our luck at the casino.

Our stay at Ruby felt like visiting family, nothing to complain about.

We spent our Xmas holiday in an apartment which was spacious, modern and conveniently located, with a nice view of the surroundings. We appreciated the complementary facilities we received, including a washing machine and tumble dryer which proved useful for our week-long stay. The small convenience store and coffee shop located within the premises added convenience and made it easy to grab a quick meal or drink when leaving or returning to our rooms.

While the hotel had its upsides, it also had some downsides that negatively impacted our stay. The elevators were a huge problem;