We had a fantastic stay at this luxurious hotel. The location was perfect, right by the beautiful sea and within walking distance of the city center. The staff were incredibly helpful and courteous, assisting us with tours and arranging taxis. The room service was excellent, with prompt and efficient service. The hotel also offered many convenient amenities such as car hire, dry cleaning, and 24-hour room service. The room itself was spacious and well-appointed, with all the necessary amenities including a mini-bar, balcony, and terrace. We also enjoyed the continental breakfast, which had a good variety of options to choose from. our experience at this hotel was top-notch and we would highly recommend it to families.

This place provided everything we needed and more. Therefore, we highly recommend this hotel to families looking for a luxurious and comfortable stay.

During our stay at Riviera Hotel, we were pleasantly surprised by the level of comfort and cleanliness in the rooms. The staff went above and beyond to make our stay enjoyable, even finding us alternative accommodation when our original plans fell through. The upgrade to a suite for our last night added a touch of luxury to our experience. The hotel is conveniently located, with supermarkets nearby and a pleasant walk along the boulevard to the city center. we would highly recommend Riviera Hotel for a comfortable and enjoyable stay in Baku.

The hotel is conveniently located, with various attractions such as the Carpet Museum and the seaside boulevard just a short walk away. The rooms offer a fantastic view of the Caspian Sea and are clean and comfortable. The staff is friendly and helpful, providing fast assistance and even arranging transportation services like car rentals. The on-site restaurant offers delicious food at reasonable prices, and the breakfast provides a satisfactory selection of options.

Some staff members lacked adequate service standards, particularly during check-out.

The hotel/restaurant offers a wide range of menu options. the staff provided good hospitality and were courteous and helpful. the location offers beautiful views of the sea and comfortable seating arrangements.

The surrounding neighborhood is not pleasant and appears to be industrial. the staff seemed to lack experience and had difficulty completing tasks efficiently.