The staff at the hotel, including Mohammad, Abdullah, and Ashish. They provided great advice on travel plans and were always available to assist. Vincent and Romyia at reception were polite and efficient, making check-in a breeze. The housekeeper, Vincent, maintained my room impeccably, while Vipul and his team at the restaurant made breakfast a delightful experience. The hotel manager, Mr. Jitendra, went above and beyond to ensure my satisfaction, including organizing a special celebration for my baby's birthday. the excellent staff made my stay unforgettable.

The room was clean, comfortable, and had a beautiful view of the sea. The staff were incredibly helpful and accommodating, especially the manager, Mr. Jitendra. The hotel was quiet and peaceful, despite being located in a busy area with clubs and bars. The breakfast and parking facilities were also excellent.

Felt completely satisfied, no complaints.

I had an unforgettable stay here! The hotel's location is superb, nestled near everything just outside the city center, and the service from the bell staff/porter, housekeeping, and laundry was impeccable. The manager, in particular, made my stay a memorable one with his excellence in customer service. The leisure spa & wellness center, sauna, and swimming pool are perfect for relaxation. It offers free Wi-Fi, flat-screen TV, and an on-site car park. The bar/lounge area and restaurant, along with the special diet menus, are perfect for those looking to relax and indulge.

No pets are allowed, but it would be an excellent place to recommend to family!

This hotel is great value for money! The location is just outside the city center, which means you can enjoy a peaceful retreat while still being close to everything. The staff are super helpful and attentive to detail, making sure your stay is comfortable and enjoyable. The rooms have all amenities and some have nice views too.

Everything was ok.

Location was good, close to amenities and attractions. The hotel was aesthetically pleasing and housekeeping showed great attention to detail with room cleanliness. , I appreciated the complementary breakfast and free Wi-Fi which made my stay more comfortable.

The noise level was disruptive with seemingly thin walls and loud guests. The customer service was inconsistent and some staff members were unprofessional in their interactions.

Comfortable bed, spacious bathroom with good shower, and clean facilities overall. Friendly and helpful staff, especially the night porter who provided excellent service. Convenient location in Juffair district with good breakfast, parking, and nearby entertainment options.

Friendly staff, clean rooms, good location, excellent breakfast, helpful front desk.

Was all great.

The hotel is situated in a prime location, close to the grand mosque and Jufair mall. It’s a perfect spot for budget travelers, as everything you need is close by, including a big supermarket. Rooms are clean and comfortable, with attentive housekeeping staff and a good breakfast at the restaurant. The staff at reception is also friendly and efficient, and they provide great recommendations for local places to explore.

Some reviews mentioned issues with the delivery of water to the room and unreliable WiFi service in certain areas of the hotel.

I recently stayed at Arch Hotel for a weekend getaway, and I had a fantastic experience. The entire staff, from the door greeter to the check-in counter, was friendly and professional. The hotel was always clean, and I loved the unique room setup in both of the rooms I stayed in. Even though the heater didn't work in one room, the front desk was helpful in explaining how to set it. The hotel also had great entertainment options on different floors. it's an awesome place to relax, party, and meet new people.

I would be happy to recommend this hotel.

Great facilities and amenities, including a spacious and well-designed room with a privacy divider. The staff were friendly and helpful. The breakfast had a wide variety of tasty food.

Felt very comfortable, no complaints at all.

Reasonable price, convenient location near big supermarket. Clean and tidy room, as well as bathroom. Breakfast remains consistent. Free parking and airport pick-up available.

The hotel offers great facilities, including karaoke and a casino, perfect for people who enjoy nightlife and entertainment options.

Felt like a home away from home, no complaints.

The room was like a dream come true - so spacious and luxurious, with everything I could possibly need. The city and sea views were breathtaking, and the flat-screen TV was a nice touch. As a busy traveler, I truly appreciated the laptop-friendly workspace and the comfortable bedding.

I wished the minibar had a wider range of options.

We were delighted with the spacious and clean room. The breakfast buffet was fantastic. The front desk staff was professional and helped us find a quiet room to relax in. We highly recommend this hotel.

As a business traveler, I found the Arch Hotel to be a great place to stay. The breakfast spread was excellent for a continental breakfast, and the dining area was clean and well-lit. The staff, from the door greeter to the check-in counter, were professional and always greeted me with a smile. The hotel itself was always clean and well-maintained, and I had the opportunity to stay in two different rooms, both of which were very nice. I also appreciated the effort the hotel manager put into resolving a misunderstanding with my card charge, showing that they prioritize guest satisfaction and take measures to protect our information.

felt cared for, no reason to complain