We had a great stay at this luxurious hotel! The location was perfect for our EU business purposes, as it was just a short walk away from the European Institutions. Plus, there were plenty of restaurants and parks nearby, making it convenient for us to enjoy some leisure time as well.

We highly recommend this hotel to families looking for a comfortable and enjoyable stay.

The room at New Hotel was spacious and clean. The bed was comfortable, ensuring a good night's sleep. The hotel's location near the Schuman metro station was convenient for exploring the city. The check-out process was quick and easy. I had a pleasant stay at New Hotel Charlemagne.

I had a wonderful experience at New Hotel. The concept of high quality luxury at an affordable price really impressed me. The hotel had a beautiful and sleek look, and the amenities like self check-in, personalized greetings, and the iPad in the room made my stay convenient and comfortable. And let's not forget about the bed - it was the most comfortable bed I've ever had at a hotel!

The hotel location was great with easy access to transportation, making it easy to explore the city. the room was comfortable and quiet, which is perfect for a city break.

The hotel room was a bit pricey for what it had to offer. the weak Wi-Fi and expensive breakfast were not included in the price.

We had an amazing stay at this hotel! The location was perfect, nestled in a quiet area with some lovely restaurants nearby. Plus, it was only a short walk of about 100m to the metro station, making it super convenient to explore the city. The staff at this hotel were top-notch, always friendly and attentive to our needs. They even offered services like room service, car hire, and dry cleaning, ensuring that we had everything we needed for a comfortable stay. The housekeeping was also excellent, keeping our room spotless and providing fresh towels daily. We were truly impressed with the level of service here.

Families will also appreciate this hotel, as it offers cots for young children and a no-pets policy, ensuring a peaceful and family-friendly environment.

Competitive price for a room with terrace. Quiet rooms. Immediate wifi issue fix. Good dinner options nearby. Helpful reception, allowed car park and provided cutlery & glasses.

The staff is great and helpful, the location is perfect, close to metro and surrounded by supermarkets and restaurants. The district is quiet and safe. Stylish furniture and design, close to city center with bars and restaurants nearby.

Not obvious to find.

The hotel has a great location, right in the center of the city and near the metro in the European quarter. It is easy to reach and convenient for business travelers. The rooms are clean and comfortable, with cozy beds and a fridge. The staff are friendly and helpful, providing assistance whenever needed. There are also lovely restaurants nearby and a grocery store just around the corner.

There were some issues with the shower in the bathroom, as the water temperature fluctuated and the shower handle could not be adjusted properly.

my recent stay at a hotel in brussels was great! it was even better than my previous visit. the spacious room with a terrace was amazing, and the staff, especially anna, gave us great sightseeing advice. the calm and comfortable location was a plus.

Struggled with the safe.