I always return to this welcoming place for my romantic escape. They once helped me find my forgotten hairbrush. With Wi-Fi, free parking, 24/7 service, pools, massages, water activities. Moreover, it's smoke-free and pet-free.

Beautiful pool and property, attentive and welcoming staff, helpful guidance and suggestions, convenient golf cart and taxi options, delicious food, well-maintained beach area.

Nothing, no complaints at all.

We had an amazing time at this hotel. The beach wasn't the greatest, but the pool area was perfect for lounging around. The staff was caring and helpful, and the spa provided a great couples massage. The room had a nice climate control system and the bathroom was large with a strong flow shower. The various restaurants offered good food, and the hotel had its own dock for boat excursions.

Some days we were automatically charged a tip, which was frustrating.

Our stay at Alaia was for leisure, and we spent a few nights here. the friendly and accommodating staff, condo-like suite layouts, comfy beds, surprise birthday gesture, and rooftop lounge with delicious drinks and crispy rice appetizers made our stay exceptional. the pool area, tasty breakfast, and overall ambiance added to our wonderful experience.

Would recommend this hotel.

The complimentary drinks were a nice touch, and the location was convenient to downtown and local attractions. the pool was also a decent size. Another advantage of this location is that the rooms were modern and well-designed.

The staff at times made us feel unwelcome and there wasn't much accessibility in regards to the stairs, which made it hard for us to get around.

The staff here has such great energy and made me feel well taken care of from the moment I arrived. The facilities are so clean and well kept, and the food is absolutely amazing. Not to mention the great view of the beach and the comfortable pool. I would definitely recommend it to friends!

I can't say enough great things about this hotel. Every single person I came in contact with was so kind and welcoming.

Pleasant, relaxing atmosphere. Friendly check-in with helpful staff. Bartenders Dennis and Angela made our pool bar experience enjoyable. Clean and secure property. Staff member Gonzalal provided excellent customer service.

We had a fantastic stay at Alaia Belize. The beach, although not the best, didn't bother us as we preferred the pool area. The staff were incredibly caring and dealt with any issues promptly. The couples massage at the spa was amazing and the swim-up bar at the pool was a great touch. The room had a cozy living area and a spacious bathroom with a strong shower. The various restaurants offered delicious food, although slightly pricey. The hotel's aesthetics were beautiful with calming colors and wood accents. We would definitely consider coming back in the future. I highly recommend this hotel for a relaxing and enjoyable stay.