The staff were friendly and welcoming. Spacious room & comfortable bed. Rooftop terrace for relaxation. Organized tours were recommended.

No negatives to mention.

Had an amazing stay at this super nice hotel! The staff went above and beyond to make us feel welcome and like we were visiting friends. The rooms were clean, comfortable, and spacious, with a large attached bathroom and a huge shower. The location was perfect, centrally located in the heart of town. The kitchen facilities were a great bonus and allowed us to cook our own meals. Highly recommended!

Would definitely recommend this hotel.

The owner was so nice and made us feel very comfortable upon arrival. The location was perfect - close to everything but still quiet at night. The rooftop patio with hammocks was a great bonus, offering amazing views. The fully equipped kitchen was handy, even though we didn't use it. I would definitely recommend this place for its great service, convenient location, and comfortable amenities.

The only minor issue we encountered was that sometimes the shower took a while to warm up. However, in the tropical climate, a cooler shower was actually refreshing.

The staff was friendly and helpful. The room had A/C, 2 double beds, a table, and a bathroom. There was a kitchen and water refill station. The property was safe and close to restaurants and market.

The owner's helpful recommendations, cozy and clean hotel, great location, access to full kitchen, rooftop terrace with city view.

No.

Great location, friendly and helpful staff, clean and comfortable rooms, free WiFi.

All was good.

During my recent stay at Rainforest Haven Inn, I was impressed by the large and clean rooms. The staff was incredibly nice and helpful, always ready to assist with any inquiries. I also appreciated the availability of kitchen facilities, allowing me to prepare meals. The fresh and free water on every floor was a nice touch. Housekeeping did a great job of keeping the room tidy and providing fresh supplies daily.

the staff at rainforest haven inn were incredibly helpful and made our stay very comfortable. the view from the top roof balcony was amazing and we enjoyed using the kitchen on the top floor. overall, it exceeded our expectations and we highly recommend it.

Wifi was unreliable.

The value for money at this hotel was excellent - we got a lot for what we paid. The room was spacious and clean, with a beautiful view of the city from the kitchen. The location was perfect, just a block away from everything in town. The staff treated us like family, always going above and beyond to help us out. We even got a free cell phone to use during our stay. The rooftop vista and hammocks were a great addition, perfect for relaxing and enjoying the surroundings. And visiting the AJAW Chocolate and Crafts next door to grind my own chocolate was a unique and fun experience. I had a wonderful stay at Rainforest Haven Inn.

The breakfast option could be improved.

We had a fantastic stay at Rainforest Haven. The 2-bedroom apartment exceeded our expectations with its quirky charm, spaciousness, and comfortable furnishings. The big bathrooms and great AC in the bedrooms were a bonus. The location was perfect, within walking distance of everything but tucked away from the noise of downtown. The staff, Jorge and Shamira, were friendly and helpful, making us feel like friends rather than guests. If we return, we will definitely stay here again.

Would recommend this hotel.

Great value for the money! The room was clean, comfortable and spacious. The location was convenient, within easy walking distance to bars and restaurants in town. The staff was friendly, helpful and even offered to collect us from the local airstrip.

The breakfast option could be improved by offering a wider variety of choices.

We got great value for our money at Rainforest Haven Inn. The room may have been a bit outdated, but everything worked perfectly. The location was fantastic, with beautiful views and within walking distance of everything. The staff was incredibly welcoming and friendly, making us feel right at home.

The breakfast experience could have been improved with a wider variety of options.

I absolutely loved my stay at this hotel. The staff were incredibly friendly and interactive, making me feel right at home. The location was perfect, being close to everything in this small town. I could easily walk to restaurants, banks, and other conveniences. The cleanliness of the hotel was impeccable, with spotless rooms and common areas. The facilities were also top-notch, including a rooftop patio deck with stunning panoramic views and comfortable lounging furniture. The staff went above and beyond to ensure I had a great experience, from arranging transportation to giving excellent restaurant recommendations. this hotel exceeded my expectations in all aspects.

Nothing for me.

I had an amazing stay! The staff was incredibly welcoming and friendly. The hotel facilities were lovely, especially the rooftop terrace with hammocks and a great view. The location was very close to everything, just a short walk to the main square of the town and the Cahal Pech Mayan ruins in 10 minutes.

No complaints.

The value for money at Rainforest Haven Inn was excellent, with spacious and well-equipped rooms, comfortable beds, and helpful staff. The location was perfect, just a short walk from the city center, and the rooftop patio offered breathtaking views of the surroundings.

The food for breakfast could have been better, with more variety and options to choose from.