We absolutely loved our stay at this hotel! The location couldn't be better, with stunning views of the surrounding nature and easy access to the thermal waters. Our room was spacious and clean, with comfortable beds and a modern bathroom. The staff went above and beyond to make us feel welcome, providing excellent service and assistance. The breakfast spread was impressive, with a wide variety of delicious options to choose from. We also enjoyed the fantastic facilities, including the children's area and the relaxing spa.

We were disappointed by the limited availability of coffee during lunch and dinner times.

Great for families, good food, clean, friendly staff, relaxing thermal waters, prompt issue resolution.

Nothing at all.

I was amazed by the excellent facilities for families with kids. The warm pools were perfect for relaxation, and the kids' activities kept them entertained all day long. The food was delicious, and the rooms were spacious and clean. The staff was friendly and always ready to assist. I highly recommend this hotel for a family getaway.

Friendly staff, helpful to non-Portuguese speakers. Good breakfast. Fair prices for poolside drinks. Excellent bed and shower. Efficient receptionist. Great for families with kids. Very good food and clean facilities. Relaxing thermal waters. Promptly fixed minor room issue.

Luxury at its finest, this hotel fulfilled all my exclusive amenities needs. Stunning swimming pools, spa centre, and entertainment facilities blended in perfectly with the impressive outdoor landscape. the rooms were clean and equipped with private facilities that guaranteed a comfortable and pleasant stay. the continental breakfast, delicious restaurant, and bar/lounge area were simply delightful. The corteous service added a personal touch to the experience that made the stay memorable. Cons: As a minor issue, the aqua park could use some improvements to make it more appealing to guests. the rest of the hotel amenities made up for it though, and the experience was still outstanding.

Stayed on New Year's Eve with family. the firework show was fantastic, and the views were breathtaking. Rooms were comfortable, and the beds were cozy. the receptionists were pleasant and welcoming, and the cots were soft and tidy.

The hotel staff was poorly trained and slow. the waiters took forever to bring our drinks and the food was not appetizing.