The hotel is conveniently located near the Black Sea shore, making it easy to access the beach and enjoy the beautiful views. It is also close to public transport, allowing for easy exploration of the city. the hotel is near the Incanto restaurant, offering delicious dining options. it is situated close to Bourgas International airport, making it convenient for travelers.

Some aspects of the customer service could be improved.

Great price, quiet room, clean bathroom, good water pressure, nice swimming pool, welcoming staff.

Nothing it was perfect.

During our recent stay at Aqua, we were impressed by the amazing amenities and attention to detail. The hotel's spa and pool area provided a tranquil and relaxing atmosphere. We had the pool all to ourselves in the evenings, which was an absolute treat. The gym was well-equipped and maintained. The friendly and helpful staff went above and beyond to ensure our stay was enjoyable. The hotel's cleanliness and little touches such as complimentary toiletries and bath salts added to the welcoming experience. Not to mention, the breakfast spread was delicious and offered a variety of options. we had a fantastic stay at Aqua and would highly recommend it.

I recently had the pleasure of staying at this luxurious hotel and I must say I was highly impressed. The location is superb, with easy access to the bus stop and a quick taxi ride to the city center. The service here is top-notch, with room service available and the staff always ready to assist with any needs. The room amenities were excellent, from the comfortable bed and air conditioning to the in-room coffee facilities. I also enjoyed the spacious and beautiful bathroom, adding a touch of luxury to my stay.

This place is highly recommended for families as well, with its spacious rooms and welcoming atmosphere.

Staff friendly, helpful, and flexible. Clean rooms, with daily towel and bathroom service. Good breakfast, mainly eggs. Close to bus stop. Medium size swimming pool.

We had a wonderful stay at this hotel! The location was great, as it was not far from the beach and within walking distance to the city center. The rooms were always cleaned to a high standard and had a good size. The staff was friendly and welcoming, especially Plaшеиа, who went above and beyond to make our trip memorable. The breakfast was alright, with a good variety of options. The swimming pool was clean and not crowded, which was a plus!

The location of the hotel was convenient. It was close to a shopping mall and a supermarket. the pool was nice and the gym had good equipment. However, the best part was the Christmas theme décor. It was very festive and felt like home away from home.

The hotel was lacking in a lot of areas. the rooms were small and outdated.

The location was perfect for me as it was close to the city center by taxi and there was a bus stop nearby. The room service was excellent and the housekeeping staff did a great job of keeping the rooms clean and tidy. The hotel had a wide range of amenities including a spa & wellness center with an indoor swimming pool and sauna. I especially enjoyed the jacuzzi and the massage services offered. The hotel also had beach access, which was a big plus for me. the staff was very friendly and accommodating, making my stay here enjoyable and comfortable.

I highly recommend this hotel to everyone.

As old people, we really enjoyed the spacious and clean bathroom with a tub and ample toiletries. The water pressure in the shower was excellent and both hot and cold water worked perfectly. The pool was a delightful place to relax and we had it all to ourselves.

We felt at home instantly and had no complaints during our stay.