The hotel is small and cozy, perfect for a relaxing getaway. The rooms were clean and spacious, with comfortable beds. We enjoyed the daily room cleaning and the delightful surprise of sweets brought to our room every afternoon. The variety of food in the restaurant was impressive, with options for every taste. The staff, especially Dimitar at the front desk, were incredibly helpful and friendly. The outdoor pool offered a stunning view of the mountains, and the indoor pool was perfect for a refreshing swim. The spa center was also a highlight of our stay. we had a wonderful time and would recommend this hotel.

This place is located in a good spot, surrounded by trees and cool mountains, providing a refreshing and peaceful atmosphere. The service at this hotel is top-notch, from the friendly and accommodating staff at the reception to the helpful and attentive employees in the spa, bar, and restaurant. The room amenities are impressive, with a comfortable sitting area, free toiletries, an AM/FM alarm clock, and a flat-screen TV. The parquet floor adds a touch of elegance to the room. The dining experience here is delightful, with a great variety of tasty salads, main courses, and fruits. The Wi-Fi connection is reliable, and the flat-screen TV in the room is a nice addition for entertainment.

The manager of staff at the bar and restaurant does not speak English well, which can be a bit challenging. However, the receptionist is able to assist with any language barriers.

Nestled near a picturesque golf course and surrounded by nature, this hotel offers a serene and idyllic location for a relaxing stay. The spacious and clean rooms provide a comfortable retreat, while the friendly and helpful staff ensure excellent service. Guests can enjoy a delicious breakfast with a wide variety of options, and the spa center offers a relaxing sauna and steam room. The lobby is a great place to unwind, with cozy sofas and free Wi-Fi.

Some additional entertainment options, such as free access to the ping-pong and pool tables, would enhance the overall experience.

The hotel location was great, just a short drive away from the ski resort. The breakfast and dinner were good, with a variety of options to choose from. They also offer all-inclusive packages, which is a nice option if you plan to spend most of your time at the hotel.

The room was a disappointment. It was small and cramped, with uncomfortable beds.

We absolutely loved our stay at this luxurious hotel! The location is stunning, nestled among beautiful hills and a sprawling valley. It provided a serene and peaceful atmosphere that was perfect for us. The staff, although they spoke limited English, were incredibly kind and always greeted us with a warm smile. The service was top-notch, and our room amenities, including a spacious sitting area and a flat-screen TV, made our stay even more enjoyable. The hotel also offered great leisure facilities like free Wi-Fi and a flat-screen TV in every room.

Clean hotel, attentive staff, good food selection, wonderful spa facilities, comfortable beds.

Nothing, all was good.

Clean rooms, polite staff, delicious food variety, recommended choice. All inclusive offers lunch box for skiing. Good amenities: bath robes, children's pool, game room, sauna, lobby, reception with photo booth.

Polite staff from reception to restaurant to housekeeping, mind-blowing food offers, fresh and tasty, daily cleaning and towel changes, clean lobby, restaurant. Amazing surprise birthday treats in the apartment. Spacious and high-quality bedroom. Friendly Reception Manager and Villy at service, perfect SPA manager and assistant. Friendly staff, good indoor swimming pool, great location near the mountains, excellent animation services for kids, decent value for money. Varied food options and good spa treatments. Free wi-fi and flat-screen TV available.